Account Coordinator - Small Group Benefits
 Alliant Insurance Services | |
 United States, Texas, Odessa | |
 Mar 03, 2025 | |
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Account Coordinator - Small Group Benefits
Odessa, TX, USA * Oklahoma City, OK, USA
Req #3294 Monday, March 3, 2025
Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations. More information is available on the company's website at: www.alliant.com. *Position is available in the Oklahoma City office or Odessa Texas office only.
SUMMARY
Responsible for supporting producers and account managers in processing new business, renewing existing business, and day-to-day account services for clients. Serves as an advocate for clients and their employees through positive relationships with carriers and continuous education.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provides administrative support and customer service;
* Creates census files for proposals and renewing business;
* Processes individual and group applications;
* Composes general correspondence with clients and carriers;
* Interacts with clients to respond to inquiries concerning service accounts;
* Maintains a professional relationship with clients and carrier representatives through exceptional customer service;
* Coordinates appropriate resources to address the client's management needs;
* Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information on a timely basis);
* Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
High School diploma or equivalent combination of education and experience
Two (2) or more years related work experience
Encouraged to complete Career Path requirements as communicated by supervisor including obtaining Group 1 licensing
SKILLS
Excellent verbal and written communication skills
Customer service skills, including telephone and listening skills
Problem solving and time management skills
Critical thinking and good judgement to quickly determine and prioritize key issues
Ability to work within a team and to foster teamwork
Ability to prioritize work for multiple projects and deadlines
Proficient in Microsoft Office Suite
#LI-DR1 We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer. For immediate consideration for this position, please click on the "Apply Now" button. Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information. For more information on Alliant Insurance Service's benefits, click here . Other details
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