Student Service Advisor (Remote)

Do you have a passion for customer service and are looking for the next step in your career? Join Staffmark in Abingdon, MD as a Student Service Advisor. We are searching for someone with customer service experience. If you're ready to work from the comfort of your own home, keep reading to find out how to apply!

Multiple Shifts Available | $18 per hour | Remote Position

Requirements | 1+ years of experience in service-oriented, technical support, or another related field + Excellent communication skills + Strong computer knowledge including Microsoft Office Suite + Self-motivated

Student Service Advisor Tasks

• Provide outstanding customer service via phone, email, and live chat.
• Troubleshoot student support issues and coordinate solutions across service and business units.
• Identify and escalate service issues to Tier 2 teams and supervisors as needed.
• Accurately enter data.
• Play a significant role in creating customer service best practices and improving service levels.

Employee benefits include medical, dental, and vision insurance, life insurance, short-term disability, 401k plans, weekly pay available every Friday | Earned Wage Access (access a portion of your earned wages before your payday), referral bonus potential, and employee discount programs.

Take the next step by clicking 'Apply Now' to submit your application! Join us at Staffmark, where your future awaits.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.