New

Claims Tech II-Commercial Lines

Sentry Insurance
life insurance, 401(k), remote work
United States, Wisconsin, Stevens Point
1800 North Point Drive (Show on map)
Mar 05, 2025
Provides moderate to complex functional and operational support for assigned claims department. Support can include, but is not limited to maintaining claim records, processing claim payments, preparing a variety of forms and materials, reviewing materials, correcting errors and assisting with assigned Claims systems tasks. Works with customers, attorneys, adjusters and others to help resolve issues. Provides support on various claims projects to address claims needs. We're a people-focused business. And we pride ourselves on the promise to deliver efficient and effective results to our customers. But we can't do this alone. We need to build a stable team within Claims to help drive our success. You could be the next key player to support our team as a Claims Tech! What You'll Do As a Claims Tech II in Workers' Compensation, you'll provide technical support to claims representatives on a variety of tasks; such as maintaining claim records, processing claims payments, correcting errors, and assisting with claims files and systems. In addition, you'll; Complete tasks as presented to you by the claim representatives or claims manager Prepare forms and claim materials for processing and enter data into an automated system Process claim checks, verifying for accuracy in amounts, and release for mailing Document all activities in the claim file Receive and make outgoing phone calls. Contacts may include claimants, medical providers, state agencies, and internal claim and medical review staff What it Takes Associate Degree or equivalent work experience 2-5 years of related work experience Knowledge of claim processing and procedures required Previous insurance experience and/or coursework beneficial Strong keyboard, calculator, and math skills, as well as strong human relations, communication, and listening skills Customer Services Skills Ability to maintain the confidentiality of information What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive. Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office. Generous Paid-Time Off plan for you to enjoy time out of the office. 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle. Extensive Work-Life Resources to lend a helping hand. Sentry Foundation gift matching program to encourage charitable giving. Continue your education and career development through Sentry University (SentryU). About Sentry We take great pride in making Forbes' list of America's Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Talent Acquisition Specialist Chelsea Walmer Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.