Office Assistant (Medical)

The Office Assistant assists the Executive Director/Clinical Director and Business Manager with routine clerical/office and computer related tasks to include but not limited to filing, shredding and data entry, including processing workflow tasks as assigned.

• Assists ED, CD, PCM, and Office Manager with routine clerical/office tasks, answers telephone calls, records messages, and delivers messages.
• Creates patient Admit/ROC/Recert packets as needed.
• Pulls, reviews, and follows up on reports of orders recert and unverified visits.
• Assists in the referral to admission process as needed.
• Responds timely to all communication.
• Maintains an up-to-date medical record by scanning documents timely and completing EOE audits as appropriate.
• Completes Discharge chart reviews, performs Medicare Claims Audit and EOE for non-Medicare clients.
• Reviews and processes workflow as appropriate and assigned.
• Processes orders to/from physician and tracks for timely receipt.
• Communicates professionally within the organization and with external sources (physicians, patients, family members, referral sources, etc.)
• Preforms scheduler duties as assigned.
• All other duties as assigned.

• Must have computer skills, clerical-business machine skills, telephone communication skills, and be able to type. Must possess general clerical skills and organizational skills.