Human Services Practitioner

Monday - Friday, 8am - 5pm; occasional evenings and weekends
Part-time, 20 hours per week

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service.

OUR VISION
Our vision is to be the nation's leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.

OUR MISSION
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.

Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We will prepare tomorrow's health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.

Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.

Flexible work arrangements, including virtual/hybrid work locations, are an integral part of the School of Medicine's Working Forward initiative. As such, this position's work location is designated as hybrid. Please note that the designated work location is subject to change based on the unit's business needs. This position is part time, approximately 20 hours/week.

This position will support the North Carolina Psychiatry Access Line (NC- PAL) Intellectual and Developmental Disabilities (I/DD) team, a statewide psychiatric access program implemented in collaboration with North Carolina Department of Health and Human Services and Duke University. NC- PAL consists of professionals from multiple disciplines (psychiatry, pediatrics, nursing, social work, public health) who implement different facets of the program. Objectives of the I/DD program include: 1) develop and implement a pilot training and service program with pediatric practices, offering outreach and education via toolkits, webinars, case discussions, and in-person training; 2) provide peer-led family support for guardians and families of children with I/DD; 3) increase knowledge and capacity related to addressing I/DD for internal NC PAL staff.

Our goal is to help clinical care teams provide more efficient, effective, and family-centered care that optimizes quality of life and well-being for children with I/DD and their families. We are seeking to incorporate a team member with lived experience of raising and caring for a child with I/DD into pilot primary care physician ( PCP) offices. This position will serve as a professional peer resource for families seen by PCPs in the pilot program and will provide education, training, and guidance to pilot PCPs and practice staff on how to effectively support children with I/DD and their families, including connection to local community resources.

Responsibilities of the family partner include the following: conduct needs assessment with patients and family to identify needed resources, and communicate identified needs with practice staff, build and provide tailored support for pilot practices, provide training for practice staff on family navigation, service systems, and community resources, initiate and respond to contact from families and community service providers, receive and track referrals and outcomes of support provided, demonstrate accurate, clear, professional, and timely communication, and engage in regularly scheduled team meetings, peer support, and supervision.

Associate's degree in a related Human Services discipline and two years of experience related to the area of assignment, or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Have 'lived experience' as a primary caregiver, decision maker, and/or navigator of the system for a child with IDD. Must be dependable, be able to work independently, and work as a collaborative team member. Must have or be willing to obtain Family Peer Specialist Certification. Must have a valid NC Driver's license and satisfactory driving record. Driving a state vehicle may be required. Must be dependable, have good written and oral communication skills and work well on a team.

The family partner will be paired with a primary care physician in the Central, Eastern, or Western region of the state and should live in one of the counties supported by the LME/ MCO that supports that region.

Preferred skills include proficiency using Microsoft Word, Microsoft Teams, and Excel, strong written and verbal communication skills, Spanish speaking, demonstration of personal and professional integrity and a willingness to be a part of a positive and collaborative work environment.

Not Applicable.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.