New 
System & Application Administrator Principal
 Maricopa Community College district | |
long term disability, tuition reimbursement
| |
 United States, Arizona, Tempe | |
| 2411 West 14th Street (Show on map) | |
 Mar 06, 2025 | |
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System & Application Administrator Principal Job ID: 321160 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $88,586.00 - $115,161.00/annually, DOE Grade 122 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa
Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community. Benefits & Perks Options:
Job Summary The MCCCD Information Technology Services (ITS) is seeking a Principal System & Application Administrator to manage our Google Workspace environment. This key role is responsible for the administration, configuration, and operational/user support of Google Workspace, including its productivity, email, and collaboration applications. Responsibilities include user and group provisioning, user support, license management, troubleshooting email delivery and features, addressing spam and phishing issues, monitoring & reporting, and creating documentation for system configuration and support procedures. This position requires deep technical expertise in administering and configuring enterprise-level communication and collaboration services at scale. Essential Functions 30% - Serves as subject matter expert for MCCCD's Google Workspace environment and email services; regularly manages large and highly complex projects for this environment; manages user & group accounts and related policies, provisioning, storage & quotas, domains, licenses, app configurations, security policies, privileged access roles, Vault retention, email routing, compliance, spam & phishing, security policies, organizational units, integrations (OAuth, SAML, Admin API), email authentication (SPF, DKIM, DMARC) billing & renewals, and Chromebooks/devices. 30% - Provides user support for escalated tickets and complex and/or sensitive issues referred by key stakeholders including Executive Leadership, Information Technology, Information Security, Customer Care, Faculty, Human Resources, General Counsel, Marketing, and MCCCD Police. 20% - Provides security management including monitoring, auditing, and responding to spam and phishing threats; composes, reviews and finalizes original comprehensive and complex reports and documents. 10% - Drafts and maintains original documentation of system configuration, support procedures, and user-focused support articles; enhances documentation for first tier support technicians. 10% - Analyzes the product roadmap of Google Workspace and MCCCD business needs to plan implementation of changes for services and policies; collaborates with stakeholders to develop timelines, communication plans, testing, and change management; performs related duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution in information technology or related field with seven (7) years of full time equivalent system and application administration experience in enterprise-level productivity & email suites. OR An equivalent combination of the conferred degree, education, certification and directly related work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications 1. Experience as the global administrator of Google Workspace or Microsoft 365 productivity & email suites in a large/medium enterprise setting 2. Experience managing the security and privacy concerns and policies of enterprise email and software services 3. Experience using command line tools such as GAM and scripting languages such as Python or PowerShell to automate administrative tasks, generate reports, and improve efficiency 4. Experience delivering customer support using a Help Desk ticketing system 5. Experience analyzing and troubleshooting email domain and authentication protocols, including SPF, DKIM, DMARC, MX, and SMTP message headers 6. Experience writing and maintaining documentation of enterprise systems 7. Experience using service API's of Google Workspace or Microsoft 365 to integrate with other systems and develop custom solutions Special Working Conditions There is a mandatory minimum of in-office expectation, currently 2 days per week, in which the district reserves the right to update at any time. The selected candidate will need to reside in the Phoenix area or relocate within six months of hire. MCCCD does not sponsor individuals for any type of work visas. This role may involve after hours work and non-regular business hours. May be required to sit for a prolonged period of time; viewing a computer monitor. How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled First Review March 24, 2025 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321160&PostingSeq=1 jeid-da327340347dd248861a860b57303a5a | |