Operations Manager
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![]() United States, New York, Manhattan | |||||
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Apply Job ID: 007628 Description: Salome Urena Campus (4600 Broadway) $45000 - $55000 / year Position Summary: The Operations Manager ensures that all business practices and operational issues at the Salome Urena Campus, including but not limited to issues related to SONYC programs for MS 322, MS 293, Adolescent Literacy, OCS/21st Century, Adult Education, Success Mentors, Teens in Action, Parent and Community Engagement, Youth Basketball League, Information Systems, DOE sub-contracts with all three schools on the campus as well as DOE Facilities are addressed in a timely manner. The Operations Manager will collaborate closely with internal stakeholders including, but not limited to, Payroll, Fiscal, IT, Facilities, TMHR in supporting the implementation of Children's Aid strategic and effective practices. In this capacity, the Operations Manager serves as a liaison between the Community School Director and the SU Campus management team around business and operations practices; coordinates and implements training for site-level administrative support staff; oversees and supervises site's payroll process; orients new staff to Children's Aid business practices; and oversees continuous improvement of business practices at SU Campus. Reporting to the Community School Director, the Operations Manager will collaborate with the management team on setting standards of efficiency, and streamlining processes, and procedures. They will advise the management team on effective practices, compliance implications, and improved systems and processes. The ideal candidate will have a demonstrated commitment to customer service, teamwork, and meeting deadlines. They will be detail-orientated to accurately execute, monitor, and analyze accounts while understanding the bigger picture to effectively communicate operational and institutional policies. Excellent communication skills, both verbal and written, with high aptitude for analytical and critical thinking, as well as, ability to multi-task and prioritize are key skills needed in this position. Working with the SU Campus management team, the position also contributes to the development and implementation of site based strategies, policies and practices. Essential Duties
Minimum Qualifications:
Key Competencies:
It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy. The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics. Requirements:
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