New

SIU Manager

Sentry Insurance
life insurance, parental leave, tuition reimbursement, 401(k), remote work
United States, Wisconsin, Stevens Point
Mar 06, 2025
Contributes to the achievement of the claim objectives of the Special Investigation Unit (SIU) through effective participation in the development of policies, procedures, programs and Claim personnel. Contributes to efficient, qualitative field claim processing by providing timely and sound advice, counsel and expertise. Effectively interfaces with internal and external contacts to assure claim operations are properly integrated with Sentry general operations. Provides feedback and recommendations to Director. This position will be seated in our Nashville, TN office, Stevens Point, WI Office, or Goldsboro, NC office locations under a hybrid work model. What You'll Do: As an SIU Manager, you will contribute to the achievement of the claims objectives of the Special Investigations Unit through effective participation in the development of policies, procedure, programs, and Claims personnel. In addition, you will... Implement and monitor SIU procedures and programs in assigned area of operations Investigate suspicious activity of the highest level of technical complexity and coordination Recommend approval, compromise, or denial of involved claims Obtain, evaluate, and act on information received from law enforcement agencies and other insurance companies concerning suspicious claims and/or related loss information Develop training programs for all lines of coverage, and identify training needs to ensure the content of training programs and materials is accurate and properly conveys corporate SIU policies and procedures Maintain close working relationship with Claim Center operations in assigned area to adequately provide technical support, training and development, research, advice, and counsel Supervise assigned staff and administer human resource-related activities including timely performance and salary reviews, and ensure all adhere to human resource policies and practices. What it Takes: Bachelors degree or equivalent work experience, degree in police Administration, Police Science, or Criminal Justice Preferred 5+ years of related work experience Technical Expertise in SIU claims policies and practices as well as insurance products, developed through extensive SIUI claim experience Knowledge of state requirements for qualification for SIU investigators, as well as experience in the analysis of claim files to identify fraudulent behavior Strong investigative skills, prosecution preparation knowledge, and the ability to interact with law enforcement agencies Success insurance claim handling and teaching/training background are beneficial, prior management experience is preferred Effective human relations and communications skills Computer Literacy What You'll Receive: At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive. Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office. As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. Meal Subsidy available for associates who report to an office. 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle. Well-being and Employee Assistance programs Sentry Foundation gift matching program to encourage charitable giving. About Sentry: We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Joe Larsen Talent Acquisition Specialist Joe.larsen@sentry.com Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.