Business Analyst-Tech

Join a Great Place To Work certified company! Consumers Credit Union (CCU) is hiring a Business Analyst-Tech!

What you'll do in this role:

As a Business Analyst - Tech at CCU you will analyze and articulate system requirements and serve as the quality assurance lead on assigned projects. This is a great hybrid role that involves BA and QA work! This particular Business Analyst position will allow us to expand our reach in supporting our Customer Relationship Management (CRM) platform.

Schedule/Location:

• Hybrid / flex position with a combination of work from home and onsite days each week at our corporate office in Lake Forest.
• Local candidates only, please!

Your day-to-day will include:

• Meeting with key stakeholders to gather and document user requirements for business processes.
• Developing comprehensive end-to-end test cases and leading testing activities. This quality assurance work will involve creating test plans, issue resolution, reporting and resource management.
• Leading activities to help assess business objectives, assumptions and constraints and determining viable solutions.
• Recommending changes for improvement to operational procedures and methods while keeping automation and efficiency "top of mind" and a priority.
• Maintaining documentation, status reports, technical training materials and reference material.
• Creating automation test plan for web, mobile and desktop applications. Creating, enhancing, debugging and running automated test cases.

Primary Knowledge/Experience Needed to Join the Team:

• High School Diploma or GED - Minimum
• Bachelor's Degree in Computer Science, Engineering, Math, or Science- Preferred
• 2+ years' experience in business analysis, quality assurance or related - Minimum
• Experience In Lieu of Education: 5+ years' experience in business analysis, quality assurance or related - Minimum
• A proven track record of working effectively on projects across multiple areas of the business.
• Testing experience - the ideal candidate will have Quality Assurance experience while operating as a BA.
• Knowledge of database security management, code migration, database change management and data management through various stages of product development life cycle.
• Experience with desktop and server operating systems, including MS Windows, SQL Server, and Office products.
• Excellent verbal and written communication skills
• Availability to work 40+ hours/week and be scheduled between the following hours:
  
  
  
  • Monday - Friday: 9 AM- 5 PM
  
  
  
  

Compensation & Benefits:

Budgeted amount for starting salary: $76,838 annually + annual bonus opportunity

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

For more information about benefit offerings, please visit our careers page: https://www.myconsumers.org/about/what-we-do/careers

About CCU

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4 billion in assets and serves more than 220,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org

Equal Opportunity Employer

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: HR_Dept@myconsumers.org or 877-275-2228.