Assistant Director, Learning and Development, Human Resources

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.

Job Description Summary

Job Description

Essential Functions:

• Integrate multiple learning approaches throughout WFU; develop, deliver and facilitate in-person training and develop materials to assist faculty and staff in their development.
• Create, plan, and facilitate in-person training seminars and workshops, online learning, and where applicable, accompanying educational materials (e.g., workbooks, guides, handouts).
• Facilitate retreats, strategic planning, and other team events.
• Evaluate the effectiveness of development strategies and assist staff and faculty in maximizing learning opportunities.
• Assist faculty and staff in developing themselves through learning journeys; create, implement, and assess competency/skill development efforts through curriculum development and design (e.g., curate courses in Workday Learning)
• Create and implement innovative media or technology to foster an energizing learning and organizational development environment.
• Use a variety of training and development strategies, such as e-learning, open communication channels, podcasts, or mentoring.
• Maintain productive relationships with various WFU leaders and be fully aware of their learning and development needs.
• Identify and assess current and future training needs through job analysis, career paths, and consultation with managers.
• Collaborate with internal stakeholders to design, develop, and implement training programs focused on recruitment and retention and other topics with units as needed.
• Work closely with learning and development leadership and other HR functional area team members to identify individual learning initiatives that facilitate faculty and staff development at all levels (e.g., new hire, tier training, manager training as well as advanced skills training).
• Work with faculty and staff to use data trends to determine needs and update existing programs or create new opportunities to improve abilities and strengthen the skill set of the department's existing workforce.
• Evaluate and report training program's effectiveness, success, and ROI.
• Keep abreast of new techniques in training and development; design effective training programs by applying the latest teaching and facilitation techniques to learning and development of WFU faculty and staff.
• Support Director to assess department scope, strategy, and work planning.
• Stands in for Director in Director's absence.
• Performs all other related duties/projects as assigned.

Required Education, Knowledge, Skills, Abilities:

• Bachelor's Degree.
• Minimum 3 years of progressively responsible experience in human resources, training and development, learning and development, or a related position.
• Understanding of current techniques for adult learning and growth.
• Demonstrated experience designing, facilitating, and evaluating client learning experiences.
• Demonstrated experience assessing client needs and designing appropriate learning programs.
• Experience with learning management systems as well as Microsoft Office and Google suite/workspace.
• Ability to establish rapport with coworkers, and stakeholders across WFU campus (faculty and staff).
• The ability to work autonomously while demonstrating good problem-solving skills.
• Capable of speaking and writing with confidence and presenting to sizable groups.
• Variable hybrid position.

Preferred Education, Knowledge, Skills, Abilities:

• Experience with RISE 360, Articulate 360, Workday or similar learning management systems.
• Master's Degree.
• Previous experience working in a higher education setting.

Accountabilities:

• The position emphasizes collaboration through partnerships across the institution. While the role does not include supervisory responsibilities, the Assistant Director will work closely with faculty and staff to support their own professional development, that of their teams, units, or divisions, and organizational and institutional development initiatives.
• Responsible for own work.

Physical Requirements:

• Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.
• Work also involves moving across campus to attend meetings or engage with staff and/or faculty members (through presentations, facilitations, trainings) as needed.
• Ability to push, pull, and lift objects up to 25 lbs.

Environmental Conditions:

• No environmental conditions.

Additional Job Description

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.