QAD Technical Lead

Adient US LLC
United States, Michigan, Plymouth
49200 Halyard Drive (Show on map)
Mar 07, 2025
JOB DESCRIPTION Summary Position is for a QAD Technical Lead onsite in Plymouth, MI. Job Responsibilities Provide service delivery functions/activities in Americas region Engaging in medium to large scale IT projects within the manufacturing and supply chain functions to ensure adherence to budget, schedule, and scope. Acts as a liaison between Adient plant and business teams Ensures that support teams are following established processes and policies Ensures the proper handover of functional specifications and change requests to Managed Service (MS) vendor development team Assists in resource planning/resource augmentation as per project demands Assists team in solving the incidents on priority Uses KPI metrics and reports to identify process deficiencies. Performs activities related to CI initiatives Helps in determining the business impact of incident/problem Provides required assistance to MS vendor team to quickly restore the service to customer Works with problem management team and ensures that permanent fixes are deployed Assists in planning the deployments and configuration changes to current production environment Presents various metrics to management and proposes continuous improvement ideas. Escalates the incidents/problems as required Co-ordinate the changes that span across multiple applications with respective application owners Coordination with Internal Compliance Team and ensure there is no deviations in the process. Qualifications Degree in computer science with 8-10 years of experience in QAD ERP applications field and 5-8 years in leading the projects/teams. QAD ERP full cycle project delivery experience is a must. Certifications in Project management , ITIL and Agile is an advantage Knowledge of MFG/SCM applications and various interfaces used Good leadership qualities/managerial skills Good communication skills/follow up skills Excellent analytical and problem-solving skills Ability to work with remote teams in different regions/countries Must be well organized and result oriented Automotive experience preferred Experience in Sox Compliance process and Controls are value added. PRIMARY LOCATION Central Tech Unit Plymouth MI