Bilingual Cashier/ Front Desk Specialist

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Compensation Package:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Cashier/Front Desk Specialist provides support to the medical and dental programs by collecting and processing fees and keeping records of service billing of different programs within the site. The position performs administrative and front desk receptionist duties as may be required.

ESSENTIAL DUTIES and RESPONSIBILITIES:

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  Calculate client fees and collect payments in several forms (cash, check, and credit card) in Electronic Clinical Works (eCW) as well as the cash register while also providing receipts of all transactions.

  
  
• Generate daily reports and ensure accuracy of amount charged to patients by providers in all clinics on-site.
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  Investigate and follow up on outstanding accounts as well as issues/ questions raised by clients to the managers.

  
  
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  Run monthly fees and insurance reports for each program department.

  
  
• Perform administrative and front desk receptionist duties as maybe required.
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  Attend meetings of medical and dental programs.

  
  
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  Perform other job-related duties as required.

  
  

EDUCATION and EXPERIENCE:

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  High School diploma or GED

  
  
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  2 years' work experience in an office setting, preferably in a clinic/doctor's office.

  
  
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  Experience receiving, counting, balancing, and reconciling monies from client fees or other sources.

  
  

SKILLS and COMPETENCIES:

• Bilingual, Spanish-English.
• Skill to operate job-related equipment including the use of computer systems (MS Office products), including Excel, Outlook, and databases