EPIC Instructional Designer

Job Details

Job Description

PRIMARY FUNCTION:

This position is the primary specialist for assigned applications as an instructional designer for both system steady-state/maintenance training and system go-live training. The training will be used across the Health System for users of our Electronic Medical Record system. In addition, the role will also provide system documentation and build analysis, and will leverage knowledge of organizational policies, procedures and business operations to help coordinate both training and non-training issues that may arise during installation, maintenance, trouble-shooting and upgrades to the respective application area.

ESSENTIAL FUNCTIONS:

• Serves as primary point person for respective application regarding training and application instructional design needs, partnering closely with both application leadership, peers and external partners, leads projects of medium complexity.
• Design training content and materials to support organizational change, application adoption and efficiency of use; work with EMR vendor and others to create effective training materials and curation of learning communications.
• Collaborates with IS&T and operational leadership to drive priorities and system integration efficiencies, escalating and resolving barriers where necessary.
• Develops learning tools and job aids based on functional application specifications, technical designs and system changes.
• Collaborates with external partners/vendors to ensure a seamless transition of content from in-house to vendor for vendor training delivery; trains the vendor training delivery specialists to ensure proper training delivery to Jefferson application users.
• Performs in-depth analysis of workflows, data collection, report details and other technical issues associated with application software.
• Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with applications.
• Assists in evolution of operational needs; validates workflows, build and configuration based on application requirements.

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

OTHER FUNCTIONS AND COMPETENCIES:

• Ensure deliverables adhere to brand guidelines and translate into integrated, visually compelling training solutions
• Estimates and communicates development and test requirements in order to identify resource needs and delivery timelines
• Serve as liaison with vendor to ensure proper delivery and service levels for training of application end-users
• Developing / documenting procedures for implementing system changes and other tasks
• Troubleshooting problems and questions from end users
• Analysis of application content and negotiation of any user requested modifications

EDUCATIONAL/TRAINING REQUIREMENTS:

Bachelor's Degree in Instructional Design, Instructional Technology, or related field.

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CERTIFICATES, LICENSES, AND REGISTRATION:

Relevant application certification(s) required

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EXPERIENCE REQUIREMENTS:

3 years of instructional design experience, preferably 2+ years working experience in healthcare, information systems, or healthcare IT

Work Shift

Worker Sub Type

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.