New 
Sales Support Specialist
 IES Communications | |
 United States, Arizona, Tempe | |
| 2801 South Fair Lane (Show on map) | |
 Apr 06, 2025 | |
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Sales Support Specialist II
Job Summary: We are looking for a dynamic Sales Support Specialist to join our team and play a pivotal role in our business operations. This is more than just a support role; you will be at the heart of our internal sales process, bridging communication between IES employees and customers while collaborating closely with our estimating team to craft winning bid proposals and pre-qualifications. If you're eager to advance your career into leadership, thrive in a disciplined environment, and want the flexibility of working remotely or on a hybrid schedule while touching every aspect of the business-from safety and quality to finance and operations-this is the opportunity for you. What You'll Do: Prequalifications: Lead the preparation, submission, and maintenance of prequalification documents. Organize and keep folders and portals up to date. Bids: Analyze and dissect RFPs to create, compile, write, proof, and edit compelling, professional content that sets our company apart. Ensure every submission gives the best first impression. Document Management: Create and maintain organizational charts, resumes, bios, contractor licenses, manufacturing and industry certifications, project experience, references, and highlights. Setups: Manage the setup process for new customers, vendors, suppliers, and subcontractors. Legal Compliance: Ensure legal compliance in all documents and processes, including agreements, bids, bonds, and certifications. Cross-Departmental Support: Provide support for various business functions, including safety, quality, marketing, finance, training, human resources, operations, and IT. Team Collaboration: Participate in bi-weekly Team meetings, contributing to discussions and aligning with team goals. Marketing Support: Collaborate with the Marketing Team to create and distribute brochures, flyers, and other promotional materials. Champion Company Policies: Uphold and enforce company policies, standard operating procedures, and job safety requirements (O.S.H.A.), ensuring a safe and compliant workplace. Adaptability: Take on additional responsibilities as needed, contributing to the team's overall success. Who You Are: A positive, professional team player who thrives in a collaborative environment. A detail-oriented, organized, and efficient self-starter committed to excellence in sales support and customer service. A creative thinker with the discipline to work effectively in a remote or hybrid schedule, managing tasks independently. A problem-solver with strong critical thinking skills and the ability to juggle multiple tasks with tight deadlines. A communication pro with excellent grammar, editing, and proofing skills who can interface seamlessly with customers, prospects, and business partners. A branding ambassador who ensures all materials and communications reflect the company's brand guidelines and standards. An AI guru with solid search engine skills, constantly finding innovative ways to leverage technology for improved efficiency and results. A "think outside the box" person who brings fresh, creative ideas and isn't afraid to challenge the status quo. A quality-over-quantity thinker who prioritizes delivering top-notch work rather than just getting things done. A tech-savvy individual with experience in Adobe Suite and proficiency in Microsoft Office, including Word, Excel, PowerPoint, Publisher, Visio, Outlook, Power BI, Teams, and OneDrive. A professional who can work across all facets of our business, including sales, marketing, finance, accounting, safety, quality, training, HR, IT, operations, and estimating. Your Background: High School Diploma or GED required; Associate degree preferred. Experience in customer interface roles, acting as a liaison between the customer and the Company. Minimum of two (2) years in a professional environment, ideally working with executive-level staff. Experience in managing or supporting projects, particularly in sales or marketing, helping to organize and maintain the required documents and tasks. Experience in marketing communications, particularly creating, editing, and maintaining brand-compliant materials, ensuring consistency in pre-qualification statements, proposals, and presentations. Experience in technical writing, with skills in drafting and editing clear, concise, and well-organized documents such as proposals and pre-qualification statements. Background in legal compliance, especially in contracts, vendor agreements, and pre-qualification statements, ensuring all documentation meets legal and regulatory requirements. Experience in contract administration, including preparing, negotiating, and managing contracts, which is beneficial for understanding the legal and financial aspects of vendor/customer/subcontractor setups. Experience in business development, particularly in identifying new opportunities, understanding market trends, and supporting the sales team in expanding the business. Desire to grow into a leadership position within the company. Qualifications Physical and Mental Requirements: Must exhibit a positive, professional attitude and be a team player. Must be a detail-oriented, organized, and efficient self-starter who is committed to sales excellence, process improvement, and superior customer service. Must promote the Company culture and mission to all employees, vendors, clients and business partners. Must possess creativity and imagination. Must possess proven problem-solving skills and critical thinking skills. Must possess excellent verbal and written communication skills. Must be thorough and precise in work. Must possess strong admin/PC skills, including Word, Excel, PowerPoint, Adobe, Outlook, Chrome, and Firefox. Ability to create presentations, charts, graphs, animation, videos, graphics and reports is critical. Must be able to be adaptable and pick up new techniques. Must be able to interface well with IES clients, prospects, and business partners on a regular basis. Must exhibit good interpersonal skills and communicate well over the phone and in person. Must be able to travel as needed. Education, Certification, License, and Skill Requirements: Must have at least High School diploma or GED equivalency; Associates Degree preferred. Must be proficient in Photoshop, Illustrator or other visual design tools. Must be proficient with Microsoft Office (Word, Excel, PowerPoint and Outlook). Must be up to date with the latest trends, techniques and technologies. Must have excellent visual design skills with sensitivity to user-system interaction. Must have experience in customer interface, such as liaison between the customer and the Company. Must be detail oriented, and have good people, customer service skills. Must have good written and oral communications skills. Must be able to multi-task. Managing the efforts of multiple people and departments to achieve desired results, collaborating extensively. Must be able to prioritize. Must present a neat professional appearance. Must be creative and think outside the box. Prefer a minimum of two (2) years working in an environment dealing with executive level staff. Prior experience in sales environment, both face-to-face and phone, preferred. Must meet Company minimum driving standards. Minimum Years of Experience 2-4 License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish #LI-Onsite | |