Lead Order Fulfillment Technician

Green Thumb Industries
United States, Connecticut, West Haven
Mar 10, 2025
The Role As an Order Fulfillment Technician Lead, you are responsible for the final stage of the product's lifecycle in our manufacturing facility. This position's main function is pulling sales orders and preparing them for delivery, verifying accuracy of product type and quantity. Additionally, the Order Fulfillment Technician is quality checking to ensure compliant labeling as they prepare orders and creating manifests. This role is also responsible for tracking product electronically on the State traceability system to ensure compliance with state laws and program regulations. Safety Follow all department specific safety practices including the use of PPE Responsible for maintaining the organization and cleanliness of the designated work area, including supporting all 5S requirements Remain compliant with all safety training requirements Promptly report safety concerns, including near miss situations Production Pulling sales orders and preparing them for delivery; labeling in accordance with DoA rules & regulations Creating and managing excel spreadsheets Tracking product through state traceability program Picking finished goods from vault storage for individual dispensaries Confirming packaging and marketing labels are correct on finished goods Applying compliance labels to all products Creating and printing manifests Confirming products' unit counts and compliance labels match dispensary manifests, ensuring no rejections nor complaints from customers Toting and sealing all finished orders for delivery Quality & Compliance Follow all department specific SOP's to ensure accurate inventory reporting and product movement Ensure unit counts are accurate and returning additional product back to correct stock locations Monitor and maintain quality control measures in accordance with state and local laws. Working Conditions Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Basic math skills required. Must be able to interpret readings from machinery. Must be able to stand for at least 6 hours per day and lift up to 25 pounds. Effectively follow state and company compliance requirements Excellent customer service, time management and organization skills Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry