Engagement and Operations Specialist

Dartmouth College

remote work

United States, New Hampshire, Hanover

7 Lebanon Street (Show on map)

Mar 10, 2025

Position Information

Posting date	03/10/2025
Closing date
Open Until Filled	Yes
Position Number	1129250
Position Title	Engagement and Operations Specialist
Hiring Range Minimum	$21.97/hr.
Hiring Range Maximum	$27.45/hr.
Union Type	Not a Union Position
SEIU Level	Not an SEIU Position
FLSA Status	Non-Exempt
Employment Category	Regular Full Time
Scheduled Months per Year	12
Scheduled Hours per Week	40
Schedule
Location of Position	Hanover, NH
Remote Work Eligibility?	Hybrid
Is this a term position?	No
If yes, length of term in months.	N/A
Is this a grant funded position?	No
Position Purpose	The Engagement and Operations Specialist for the Arthur L. Irving Institute for Energy and Society performs a variety of administrative operations support duties to increase office efficiency and to expedite and coordinate the work of others. The Engagement and Operations Specialist also supports event/program coordination and engagement efforts at the Institute. The Engagement and Operations Specialist reports to the Manager of Building Engagement and Operations.
Description
Required Qualifications - Education and Yrs Exp	Bachelors or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities	Strong planning and organizational skills, including the ability to handle multiple priorities and deadlines Excellent interpersonal and customer service skills, as well as verbal and written communication skills High attention to detail and accuracy Dedication to improving office efficiencies and workflow Ability to work independently and as part of a team Proficiency with computer applications such as Microsoft Word/Google Docs and Microsoft Excel/Google Sheets Ability to acquire new technical skills and implement new procedures Evidence of conscientiousness, self-direction, and common sense as exercised in a professional context Valid driver's license
Preferred Qualifications	Experience, either through education or employment, in the energy/climate/sustainability fields Knowledge of Dartmouth student community and programs
Department Contact for Recruitment Inquiries	michelle.w.spiliotes@dartmouth.edu
Department Contact Phone Number	781-929-2349
Department Contact for Cover Letter and Title	Michelle Spiliotes
Department Contact's Phone Number	7819292349
Equal Opportunity Employer	Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check	Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?	Yes
Special Instructions to Applicants	Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link	https://searchjobs.dartmouth.edu/postings/78017

Key Accountabilities

Description

Engagement & Operations Support

Serves as the initial welcome point of contact for visitors to the Institute, providing information, answering questions, directing visitors and callers as necessary, and conducts building tours, as needed
Monitors and triages incoming emails to the general Institute email account and distributes all incoming mail/packages to Institute staff
Monitors and stocks office supplies and ensures Institute printers are maintained in good working order
Maintains inventory of Institute collateral/merchandise and coordinates ordering additional SWAG, as needed
Coordinates ordering business cards for Institute staff members
Maintains Institute Outlook groups, reviewing and updating on a quarterly basis
Maintains the Commons Kitchen space, ensuring the dishwashers are run and emptied, as needed, sinks and counters are kept tidy, and essentials (e.g., coffee, milk, sugar, etc.) are kept stocked
Provides miscellaneous administrative support to the Institute directors, time permitting, including processing receipts and financial documents for reimbursement and assisting with travel arrangements
Performs other administrative tasks, as assigned

Percentage Of Time

Description	Event & Programming Support Assists with scheduling external events, submission of work orders for internal events, creating signage for events, printing name tags for attendees, and coordinating other event logistics, as needed Provides back-up support for on-site events, and represents Institute at off-site events, as needed
Percentage Of Time	20

Description	Special Projects Assists the Building Engagement and Operations Manager with maintaining and improving the Energy Kiosk's functionality Assists Building Engagement and Operations Manager with creating and maintaining employee manual for Institute staff Assists Irving teams with various projects (e.g., web research, data entry/analysis, uploading/tagging event photos, etc.), as time allows
Percentage Of Time	10

--	Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--	Performs other duties as assigned.