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Corporate Vice President, Business Operations Officer

New York Life Insurance Company
United States, New York, White Plains
Mar 11, 2025

Location Designation:Hybrid - 3 days per week

When you join New York Life, you're joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.

Role Overview:

The Business Operations Officer will be responsible for overseeing operating procedures, managing daily business operations, participating in long term planning, assessing and analyzing our efforts, managing our budgets to find ways to optimize, and building and implementing the communications and change management strategy to key stakeholders. This person will also lead the collaboration efforts across several areas to manage our progress on significant national campaigns, programs, initiatives, enterprise wide vendor contracts and consultant partnerships. They will manage the finances related to our business and enhanced tech efforts as a result of our recruiting strategy, and they will establish a communication plan that supports the change management needed with the rollout of our strategic initiatives. This person will manage the operations aspects of key initiatives, such as our new agent contract's implication on recruiting, the RR mandate that will go live next year and the buildout of our new recruiting platforms.

What You'll Do:

  • Lead in developing a campaign roadmap that supports our business plan and drives incremental growth toward key objectives.
  • Manage our progress on significant national campaigns, programs and initiatives.
  • Create and implement our communication plan across key stakeholders, including Senior Leadership.
  • Oversee the business and enhanced tech budget as a result of our key strategic programs and new platforms.
  • Institute processes for managing updates, targeted GO plans, overall presentations on progress and finances, and approvals on recruiting programs.
  • Support the change management needed with our new way of operating.
  • Continuously create and implement process improvements.
  • Manage enterprise wide vendor relationships and contracts, including our consultant partnerships.
  • Responsible for the rollout of our new comp plan from a recruiting lens.

What You'll Bring:

  • Bachelor's degree required
  • 5-7 years of experience
  • Very strong written and oral communication skills
  • Demonstrated superior organization and project management skills and attention to detail
  • Strong analytical skills
  • Ability to execute tasks quickly and accurately
  • Ability to work with all levels of General Office, Zone and Home Office leadership
  • Proficiency in MS Office (Word, Excel, PowerPoint)
  • Finance and accounting experience

Pay Transparency

Salary Range:$117,500-$140,000

Overtime eligible:Exempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requiresFINRA licensedand/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID:91196

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