International Relocation Coordinator, Office of International Affairs

University of Texas Southwestern Medical Center
parental leave, paid time off, paid holidays, tuition reimbursement
United States, Texas, Dallas
5323 Harry Hines Boulevard (Show on map)
Mar 11, 2025
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY This position will assist international students, post-doctoral researchers, exchange faculty, and their families to seamlessly relocate to UT Southwestern Medical Center for work. Position provides expertise in all aspects of moving, relocation timelines based on visa requirements, obtainment of essential services such as social security cards, driver licenses, temporary and or permanent housing, dependents schools and dependent's employment opportunities. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required Education Bachelor's Degree in social science, Humanities, English, or related field. Must possess U.S. Citizenship or Lawful Permanent Residency, as mandated by federal regulations. Experience 3 years of relevant work experience. Preferred Experience 3 years of international relocation consultant experience and 3 years of data intake, survey creation, and relocation record maintenance experience or 3 years in Business, Marketing, or Real Estate background with practical experience and strong street smarts in navigating local resources. Prior experience working with international students, scholars and faculty or 3 years experience working with community services such as banking, social security card and drivers license obtainment, and housing strongly preferred JOB DUTIES Meets with international recruits to assess their needs and preferences regarding relocation, including housing, schooling, and cultural integration. Creates relocation surveys to assess the effectiveness of the relocation program. Monitors and maintains detailed records of relocation activities and establish improvement metrics based on survey feedback from international recruits experiences. Provides guidance and support to international recruits including pre-relocation live events and briefing calls. Responds to inquiries, emails, and concerns regarding relocation, addressing questions, complaints, and challenges. Serves as the primary contact for the International recruits throughout the relocation process. Proactively communicate with property managers to resolve issues when feasible or applicable. Assists with travel timelines based on visa requirement start date and coordinate travel arrangements. Assists in the planning and implementation of International Student onboarding and orientation. Coordinates a range of community services such as establishing bank accounts, utility set-up services, local area orientation, childcare providers, pet registration, language support, and dependent school enrollment. Identifies suitable housing options for temporary or permanent needs that meet the specific needs of the international recruit. Assists with lease negotiations and understanding of rental agreements. Provides guidance with community integration, such as connecting families with local groups or activities and organizing meet-and-greet events or workshops to foster community ties. Conducts follow-up check-ins to ensure smooth transitions and address any ongoing needs and offer continued assistance for any relocation-related issues that may arise post-move. Performs other duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare - no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits!