Part-time Communications Officer - Dispatcher

Clark College is currently accepting applications for a part-time, permanent Communications Officer - Dispatcher. This position supports the Security & Safety Department and reports directly to the department's Director. The work schedule for this position is fully in person, Monday-Thursday 3pm to 6pm and Friday 3pm to 7pm. This position may cover shifts that include working late afternoons and evenings up to 10:00 p.m. This position is not eligible for benefits.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

JOB DUTIES AND RESPONSIBILITIES:

• Communicate with security staff, or other college personnel via radio and telephone.
• Receive communications from students and/or the public by telephone and in person.
• Monitor the status and location of all active units.
• Operate a radio console, multi-line telephone system, and computer terminal.
• Perform data inquiries in multiple computerized systems and databases.
• Perform data entry and maintain document files.
• Maintain the confidentiality of records, student information and other data.
• Receive and transfer telephone calls; relay information to staff or take messages when appropriate.
• Transmit alerts, timely warnings and other emergency information through the college's mass notification systems.
• Serve as a designated Campus Security Authority as defined by the Clery Act.
• Coordinate communication with outside entities such as police, fire, EMS and alarm companies.
• Perform other duties as assigned.

POSITION REQUIREMENTS AND COMPETENCIES:

Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• High school diploma, GED or equivalent.
• Minimum typing skill level of 35 words per minute.
• Experience as a dispatcher with a public service or emergency services agency. Dispatch experience associated with military duty may be considered. Dispatch experience with private entities such as towing companies, private ambulance, private security, taxi services or others may be considered.
• Strong computer skills and familiarity with Microsoft Office Suite, as well as the ability to quickly learn new software systems as required. Experience with systems such as Report Exec/Omnigo, SiPass, Persona, InformaCast, RAVE Alert and/or closed circuit security camera systems is highly desired.

JOB READINESS/WORKING CONDITIONS:

• Ability to work at a computer workstation for long periods of time.
• Willingness and ability to maintain a positive and professional working relationship with colleagues in a fast-paced, high-energy and high-pressure environment.
• Must exhibit good work attendance.
• Ability to work well with people of all ages from academically, culturally and socio-economic diverse backgrounds.
• Ability to manage and prioritize multiple tasks simultaneously.
• Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

SALARY:

Starting Salary: $24.52-$32.82/hour | Step A-M (commensurate with qualifications and experience) | Range: 43SP | Code: 451E

Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.

APPLICATION DEADLINE:

Required application materials must be completed and submitted online by 3 p.m., March 25, 2025.

REQUIRED ONLINE APPLICATION MATERIALS:

• Clark College online application
• Current resume, with a minimum of three (3) references listed.
• Cover letter describing background and experience related to qualifications and responsibilities of the position.
• Responses to the supplemental questions included in the online application process.

Please apply online at www.clark.edu/jobs.

To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu.

DISABILITY ACCOMMODATIONS

Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.

SECURITY

The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php.

ELIGIBILITY VERIFICATION

If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

CORRECTIONS OR EXTENDED NOTICES
Corrected or extended notices will be posted online and in the Human Resources Office.

Clark College's Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.

Clark College Human Resources

March 11, 2025

24-00021