Director, Commercial Payments Advisor

First National Bank of Omaha
vision insurance, tuition assistance, 401(k)
United States, Nebraska, Omaha
Mar 12, 2025
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Our Modern, Flexible Workplace: We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you! It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs. Summary of the Job: The Director, Commercial Payments is a senior advisor multi-faceted role responsible for providing thought-leadership and strategic consultation to customers, prospects, and business partners. The role is responsible for fully understanding the spectrum of payment strategies, processes, and solutions; and must be able to effectively articulate and apply the benefits of a comprehensive solution set, including Treasury Services, Commercial Card/Virtual Card/Integrated Payables, Global Banking and Merchant Services. This role provides payments industry expertise and guidance throughout the client lifecycle, including prospecting, sales, implementation, and relationship maintenance. Successful individuals will demonstrate expertise in leading strategic discovery conversations focused on understanding customer and prospect operations and payments goals and will design and deliver payments solutions in alignment with those needs. Additionally, they will manage the collaboration, education, and technology knowledge across their internal and external stakeholder base to ensure partners are aligned to deliver the intended customer experience. The role is expected to be an industry expert in in all payment methods, technologies, processes, strategies, market trends, and solutions, and will deliver best-in-class customer experience. About This Role: Solution Acumen and Application Demonstrate and advanced understanding and application of a comprehensive commercial payments solution set, including Treasury Services, Commercial Card/Virtual Card/Integrated Payables, Global Banking and Merchant Services Maintain a subject matter expertise of payment strategies, processes, and solutions within the Payments industry Maintain an advanced understanding of FNBOs current and prospective solution set, and position in the marketplace Experience in product pricing and negotiation, and ability to set competitive pricing for customers Maintain CTP (Certified Treasury Professional) accreditation New Business Development Develop and execute a strategic market development plan to attain production goals Lead strategic discovery conversations to understand customer/prospect operations and goals Design and deliver payments solutions in alignment with customer needs and goals, demonstrating fit and value Serve customers and prospects as a trusted payments industry expert advisor, consultant, and core member of their FNBO relationship team Develop and maintain individual client management plans and goals for top clients in the portfolio Proactively generate payment revenue opportunities internally and externally Deliver FNBOs Commercial Payments value proposition for creating process efficiencies, improving working capital positions, and increasing profitability in a consistent and unique manner to each customer and prospect Partnership Facilitate collaboration between internal and external stakeholders to ensure alignment and delivery of the intended customer experience Develop and maintain strategic alignment with business development partners to pursue mutual goals Communicate functionality, utility and benefits of FNBO Payments solutions to internal stakeholders Build and maintain effective relationships with partner leadership teams to support effective interactions and drive goal attainment Act as SME in the absence of Managing Director, Commercial Payments org Closely partner with Manager Director, Commercial Payments Advisors in areas such as; communications, business line awareness, training, escalations, and feedback on performance items The Ideal Candidate for This Role: Minimum Qualifications: Required: Bachelor's degree, or equivalent career experience in Payment environment 7+ years working knowledge of treasury products and bank operations 3+ years experience as an industry expert Ability to be a dynamic individual who can be a leader in critical work pertaining to the line of business, problem solving, critical thinking, and decision making Demonstrated success in independent business development Ability to be self-motivated with the ability to work independently in role CTP (Certified Treasury Professional) Accreditation or willingness to work toward Travel required: 25%-35% Compensation: Compensation range (base pay): $95,857.00-$162,957.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20250294 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.