Senior Product Designer

PTC
life insurance, vision insurance, paid time off, sick time, tuition reimbursement, 401(k)
United States, California, San Ramon
Mar 13, 2025
Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Job Summary: Senior Digital Product Designers lead the user experience design of SaaS applications (mobile/ desktop) from general interaction models to UI components. Designers are focused on creating solutions for Asset-Centric Field Service Management and Service Lifecycle Management (SLM). They provide design leadership within global product development teams in a collaborative and supportive work culture. Senior Digital Product Designers produce development-ready designs. They are expected to deliver workflows, UI designs, and prototypes. This position has an emphasis on mobile application design. Project Responsibilities: Lead product design initiatives for assigned mobile and desktop product lines. Collaborate with Product Managers, Engineers and cross-functionally with other stakeholders. Understand business requirements and translate into UX project goals. Apply project goals with research insights into early design concepts. Refine concepts into meaningful narratives that speak to business opportunities and feasibility. Develop and maintain UX feature improvements backlog. Facilitate UX research by working closely with UX researchers, conducting user/customer interviews, UX workshops, competitive reviews, and analyzing usage metrics. Design IA, wireframes, user flows, and UI designs. Manage UX workload by gauging capacity, prioritizing work, and project planning. Responsible for several products with multiple projects concurrently. Confidently work with ambiguity by applying design leadership and UX methodologies to seek clarity. Team Role: Leverage past design experience to provide a broader perspective and deeper insight. Effectively communicate and advocate your design decisions. Build effective working relationships through transparency and communication Facilitate mentorship to junior designers. Contribute to UX team growth and development. Provide critical and constructive feedback to other designers. What You Bring to ServiceMax: Minimum Qualifications 7+ years of experience in UX/UI design with some experience designing for mobile apps Bachelor's degree in design or related field or equivalent experience Proficient with design / prototyping tools (e.g., Figma, Sketch) and their methods Proficient designing for mobile (iOS, Android, Windows), desktop(web), and knowledgeable about technical constraints Experience designing for SaaS applications Experience collaborating with Product Designers, Product Managers, and Engineers Experience applying UI design systems / libraries to various platforms Ability to articulate work to others in summary and in detail Aptitude for learning complex systems Design portfolio with mobile app designs and showing related project experience Preferred Qualifications 8-10 years of experience in UX/UI design with focus on mobile apps Proficient in User Centered Design Process Working knowledge of System Design Experience designing interfaces for Field Service products Experience designing for UI design libraries Skilled in presenting design ideas and providing supporting rationale Practices proactive design leadership and resourcefulness Has managed and lead assigned designers on a design project Works independently, prioritizing and managing their workload Experience working with Salesforce ecosystem or similar PaaS platforms Please include a link or PDF of your portfolio, highlighting your abilities and experience relevant to this role. PTC carefully considers a wide range of compensation factors, which may include the background and experience of all applicants, which can cause your compensation to vary. PTC anticipates the salary range for this position to be between 130,000-150,000. The actual pay may be lower or higher depending on your skills, qualifications, experience, and location. Additionally, this role might be eligible for discretionary bonuses. Also, every PTC employee also has the opportunity to become a PTC shareholder, both through its stock grant programs or its employee share purchase program which allows employees to purchase PTC stock at a discount. We offer all kinds of ways to experience well-being, confidence, and satisfaction. Depending on your location, you will have the opportunity to participate in PTC's benefit plans, including medical, dental and vision insurance, Paid Time Off and Sick Leave Policies, Tuition Reimbursement, 401K, flexible spending accounts, life insurance and disability coverage. Note: PTC benefits programs are subject to eligibility requirements. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."