Manager Continuing Medical Education

Here, it's different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.

We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

The Manager Continuing Medical Education oversees the CME Program in the development and implementation of accredited continuing educational initiatives for the Children's Hospital Colorado System. In partnership with the CME Director, plans and executes the delivery of high-quality education to meet the educational strategy and budgetary goals of the department. This position is responsible for assuring compliance with all applicable accrediting bodies and regulatory agencies.

Department Name: Medical Staff Services
Job Status: Full time, 40 hours per week.
Shift: Monday to Friday, 8am to 4pm, Hybrid.

• Education: Bachelor's degree in Business Administration or related field.
• Experience: Three years of professional experience in continuing medical education.
• Equivalency: In lieu of a bachelor's degree, one year of professional experience will serve as an equivalency to one year of education.

POPULATION SPECIFIC CARE

No direct patient care.

ESSENTIAL FUNCTIONS

• Manages the outcomes strategy for individual programs and the overall department; and ensures the strategies are implemented in an effective manner. Evaluates and implements strategies to improve the program and outcomes.
• Develops processes, procedures, and checklists to facilitate the development and execution of educational programs. Leads projects in the planning, development, and implementation of continuing education activities, both live and online. Leads in developing/modifying internal processes.
• Leads team members in conducting research and analysis, developing solutions, planning, implementing, and resolving operational issues. Defines and maintains internal processes and procedures for functional area.
• Manages the implementation of new policies, procedures, and strategies within multiple Continuing Education teams to assure the Accreditation Council for Continuing Medical Education (ACCME) requirements and other compliance requirements are met.
• Responsible for assuring compliance with all applicable Continuing Education accrediting bodies and regulatory agencies.
• Designs processes and oversees and quality checks data creation and final submission of annual ACCME program submissions.
• Leads the ACCME self-study creation and decision making on chosen criteria to support every four- or six-year accreditation audit.
• Responsible for the CME/CPD continuing education accreditation and staying current on legal, regulatory and policy changes affecting the field of CME/NCPD.
• Serves as Designated Support Officer for hospital wide learning management system.
• Represents CHCO with other healthcare systems and associations through presentations and participation on state-wide and national committees and active participation in professional associations. Serves as the point of contact on communications out to the enterprise on team activities.
• Resolves operational and customer service issues, makes decisions that are inclusive of multiple perspectives and solves underlying problems.
• Participates in the development of budget recommendations for operating expenditures.
• Selects, trains, develops and evaluates team members. Manages and develops an effective staff; providing effective communication, leadership, guidance, education and resources. Establishes team communication norms and staff rounding.
• Builds annual work plans and team performance metrics. Defines customer service and quality standards for function. Reviews customer service score cards and work quality with staff (phone call monitoring, customer surveys, and etc.).
• Other duties as assigned.

SCOPE AND LEVEL

Guidelines: Guidelines are in the form of stated goals and objectives for function.

Complexity: Work assignment is unstructured and leader is responsible for implementing and managing a variety of objectives, resources, and initiatives to achieve the goals of the function. Duties performed include operational planning; developing standards, priorities, guidelines, processes, measurement (evaluation) systems; implementation of production and performance management standards; and allocating resources. Work is tactical and operational in nature.

Decision Making: Employee is responsible for planning, organizing, allocating resources, ensuring compliance with procedures, and achieving the objectives of the function.

Communications: Communication at this level is primarily internally focused and involves establishing and maintaining effective working relationships with team members, peers, directors, and executives. Provides guidance and interpretation of the enterprise's policies, procedures, and standards. Provides information to higher-level directors and executives.

Supervision Received: Responsible for achieving the objectives of function within the scope of established guidelines. Employee is expected to resolve problems that arise in the normal course of the work. Work is reviewed for soundness of judgment and feasibility of decisions.

Ability to Perform Essential Functions of the Job\

• Audio-Visual: Color Discrimination - Fair
• Audio-Visual: Depth Perception - Fair
• Audio-Visual: Near Vision: Good
• Audio-Visual: Far Vision: Good
• Audio Visual: Hearing: Good
• Motion: Bend: Up to 1/3 of the time
• Motion: Reach up to 1/3 of the time
• Motion: Carry up to 1/3 of the time
• Motion: Pull up to 1/3 of the time
• Motion: Push up to 1/3 of the time
• Weight Lifted/Force Exerted: Up to 10 lbs. or more of the time
• General Activity: Stand/Walk up to 4hrs a day
• Use of hands/feet: Precise Motion Function (or fine manipulation)

WORK ENVIRONMENT

• Exposure: Exposure to blood/body fluid: Occasional
• Exposure: Exposure to cold/heat: Occasional
• Exposure: Exposure to infectious disease: Occasional
• Mental and Emotional Requirements: Manages stress appropriately
• Mental and Emotional Requirements: Works with other effectively
• Mental and Emotional Requirements: Handles multiple priorities effectively.
• Mental and Emotional Requirements: Independent discretion/decision making.
• Mental and Emotional Requirements: Makes decisions under pressure.
• Mental Stress: multi-tasking, meeting deadlines, prioritizing

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.