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Helpdesk Support Technician

22nd Century Technologies, Inc.
Pay Rate: $30-$32.00/on W2
United States, New York, Albany
Mar 14, 2025
Title: Helpdesk Support Technician

Duration: 24+ Months Contract

Pay Rate: $32.00/hour on W2 without benefits

Location: NY, NY 10007

Shift Timings: First Shift

Position type: Onsite

Job Description:

  • Provide technical assistance to computer system users;
  • Answer questions or resolve computer problems for clients in person, via telephone or from remote location;
  • Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems;
  • May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages;
  • Analyze data and data entry skills.

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