Clerical Assistant 3

Do you want to help ensure that workers' compensation hearings run smoothly? Join our Workers' Compensation Office of Adjudication (WCOA) District Office as a Clerical Assistant 3. Share your clerical, organization, and communication skills by supporting our department's judges and help eligible workers receive the benefits they need with our team!

In this role, you will perform secretarial and clerical duties to support Workers' Compensation Judges and a WCOA District Office. Your clerical work will involve customer service, research, and data entry as well as written and verbal communication with our Judges, the general public, and other stakeholders. You will schedule hearing events in accordance with the Workers' Compensation Act. This includes instructing parties to address the issues at the hearing with the Judge, reviewing information submitted through Workers' Compensation Automation and Integration System (WCAIS) for the claim, directing internal and external stakeholders to the resource center for technical assistance, and related tasks.

Your responsibilities will also involve preparing the court room both in person and virtual for the Judge prior to each hearing day by gathering and preparing related documents, case files, and other items deemed necessary by the judge, and then placing them in the court room, if applicable. Preparation for hearings includes arranging for vendor services according to WCOA Policy for interpreters, security guards, and court reporters. You will also file incoming mail and email, hearing transcripts, open and closed case files, review documentation or exhibits submitted and alert the judge to any errors or inconsistencies, and review WCAIS reports to verify information, all in accordance with WCOA Policies and Procedures. Take your clerical career to the next level with an office that strives to protect the rights of people with workers' compensation claims!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.