Growth Director

Our remote first employees join and stay at Phase2 to be a force. In pursuit of digital experience that advances the human experience, you will do your best work, live fully, and succeed as a team.

Phase2 a digital agency passionate about customer experience, grounded in data & insights, and rooted in more than two decades of successful technology delivery. We guide industry-leading companies to what's next in their digital landscape.

And it all begins with finding the right people who align with our values and passion for impact.

The Growth Director will be responsible for elevating the client portfolio at Phase2 by bringing in and securing new client relationships. They will lead prospecting pursuits with support from marketing, creative, solutions and subject matter experts from across Phase2. The ultimate goal for this role is to win new business and build high value accounts by selling Phase2 services to U.S. healthcare providers and payers.

The responsibilities include: identifying new relationships and opportunities, nurturing ongoing relationships with agency partners for lead generation purposes, writing proposals, pitching services, and contracting agreements.

The role is in constant communication and coordination with Phase2 marketing and solution teams in order to better understand current market challenges that can be answered by what Phase2 can offer. They understand the breadth of our capabilities, are aware of what we're currently delivering for our clients, and are able to craft messages that explain how Phase2 can address our potential buyer's pain points. They are consistent in their follow-up and can identify strategic trigger events that move a prospect down the funnel.

They are bold and comfortable having conversations, qualifying leads in a way that builds trust in Phase2. They consistently update prospect activity and are responsible for accurate up-to-date reporting in Hubspot and Salesforce. They thrive in a highly collaborative environment where entrepreneurial spirit is celebrated and success supported. Together, our teams work together - and win together.

This position reports to: VP, Sales

• This role is expected to sell at least $3,000,000 in new sales
• Leverage engagement capabilities to reach prospects within the healthcare space
• Build, manage, and continually develop a sales pipeline to achieve targets
• Clearly and effectively communicate our agency differentiation and value proposition to future clients and the industry at large
• Work with solution-oriented team members to craft and deliver proposals, presentations and other supporting documents as needed to close new business opportunities
• Promote, market and align sales initiatives with agency partners like Acquia, Yext, and Sitecore
• Interface with the Phase2 Revenue Operations and Legal teams, and follow the clients' procurement processes to ensure successful closure on contracts
• Consult with the team on omnichannel campaigns, including promotion of events (both in person and virtual).
• Introduce people to Phase2 at events, bringing appropriate contacts into the funnel
• Write relevant and personalized communications for prospect development
• Prepare and execute meetings with prospects that are opportunity-focused
• Maintain healthy, accurate, and up-to-date lead and contact data in Salesforce and Hubspot, making lead generation status transparent and accurate for all

• Business development experience, 5+ years
• Self-starter, fan of autonomy, but loves to collaborate
• Ability to develop trusted relationships within the healthcare industry
• Experience selling complex, multi-discipline, high value ($250,000+ and going well beyond $1,000,000) services and solutions and a track record of achievement
• Experience in a client services organization, preferably on projects with top tier consulting firms or digital agencies (including web, mobile, brand, and digital strategy consulting projects)
• Critical thinking, especially when assessing the opportunity with a prospect
• Excellent verbal and written communication
• Strong understanding of web development technologies and creative design lifecycle
• Ability to write strategic communications using multiple marketing channels
• Ability to work independently and also to collaborate when necessary to creatively solve problems

• Consulting background a plus
• Experience working with health systems on digital products that require complex integrations with EHR systems, Find a Doctor solutions, and others a plus
• Knowledge of Agile, iterative application development methodologies
• Specific knowledge of business strategy and ROI for full breadth of healthcare industry
• Knowledge of common web-based applications including digital experience platforms (DXP), hosting, marketing automation tools, contact relationship management, and online portal solutions

• # of Opportunities uncovered
• # and value of client wins
• Lead funnel drive (MQL -> SQL -> Opp -> Close), measured by velocity
• Accurate reporting at each lead phase synced Salesforce & Hubspot

Phase2 is committed to transparency for career advancement. Eligibility for advancement is dependent on:

• Performance Management evaluation history indicating strong performance and exceeding expectations of current role;
• Consistent demonstration of successfully executing the minimum qualifications of the next level
• Endorsement from senior leadership and peers

The typical advancement path is to Senior Growth Director.

Physical Demands

• Frequently remain in a stationary position, often standing or sitting for prolonged periods of time.
• Occasional adjusting or moving of light objects up to 20 pounds in all directions.
• Continuous communication on live video chats, calls, and through emails and messaging platforms for the purpose of exchanging information.
• Continuous repetitive movements that may include the wrists, hands, and/or fingers.
• Travel (approx. 15% - 25%) when required.

Mental Demands

• Comprehension - Must continuously be able to understand direction and adhere to established procedures. Must also be able to gather information from clients and employees and synthesize this information in a meaningful way. May also be responsible for making improvements or recommendations to existing procedures.
• Organization - Must continuously be able to gather and classify information, store information learned from conversations and communications, and then be and be able to quickly recall, interpret, and explain information.
• Reasoning and Decision Making - Must continuously use logic to analyze and interpret information, and prioritize.
• Communication - Must continuously express or exchange ideas and meaning with employees and clients.
• Resilience - Must continuously adapt well in the face of workplace stressors.

At Phase2, we want you to be a force. Not for just one thing, but for your thing: the intersection of your expertise and your passion. And we will help you achieve it.

You are not just your expertise. You are a whole and complete story, and we invite all of it. We live fully with dynamic careers because we know that your best self is your whole self. That means we build authentic relationships with each other, there is no hidden home life, your schedule is your own, and the quirks that define you are storied.

Our formula for impact weaves together our brains and our spirits. We enchant with logic and lead with courage. We are questioners, nerds, and inventors - logicians at heart who meet challenges with curiosity and a "what's next" spirit.

When we work as one, we are potent and powerful. We succeed together. Your team will give you the autonomy you want and will always challenge, support, and advocate for you - and together you will achieve more than you ever could alone.

We live our passion - ignite change and share it with the world.