Product Compliance Analyst

The Product Compliance Analyst will be responsible for fulfilling customer requests to complete vendor assessment questionnaires. Vendor assessments may include questions on product functionality, cybersecurity, product development processes, and compliance. The successful candidate will work with internal resources in Development, IT, Support, Sales, Regulatory, Legal, and Compliance to escalate and answer the assessments within specified time frames. In addition, the Product Compliance Analyst will participate in conference calls with customers as required.

Key Areas of Responsibilities:

• Ensure timely completion of all customer compliance questionnaires.
• Maintain accurate records of completed forms by product and customer.
• Identify and analyze trends; escalate to management as needed.
• Serve as a liaison between Sales and the technical teams
• Keep current knowledge of data security and data privacy regulations relevant to the business

Skills and Experience:

• Bachelor's degree in a technical field
• Specialization in computer security highly preferred
• Experience in healthcare sector preferred.
• Understanding of data security and data privacy regulations
• Ability to work independently and prioritize deliverables.
• Ability to multi-task and adapt to changing priorities.
• Strong organizational and analytical skills - excels at breaking down problems and delivering solutions or workarounds.
• Outstanding cross-functional collaboration skills to bring internal functional teams together to complete forms.
• Ability to understand high level technical aspects of the product.
• Thorough understanding of computer-related security systems including firewalls, encryption, and password protection authentication.