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Quality Assurance Associate

The J.M. Smucker Company
United States, Indiana, Indianapolis
Remote Work Site (Show on map)
Mar 18, 2025

Your Opportunity as a Quality Assurance Associate

You will monitor compliance with quality standards on the production floor to ensure the product conforms to specifications and food safety practices and assist in documentation involving HACCP, Food Safety, and Good Manufacturing Practices.

Location: 2929 N. Shadeland Ave, Indianapolis, IN 46219 (Hostess Manufacturing Plant)

Work Arrangements: 100% on-site, 3rd Shift 9pm-5am Mon-Fri with rotating weekends (flexibility required.)

Compensation Base Rate: $27/hr

Benefits: https://www.jmsmucker.com/careers/why-smucker/employee-benefits

In this Role You Will:

  • Monitor quality of production to ensure all documentation is complete. Monitor scaling of raw materials, mixing of batter and icing to ensure compliance with formula cards (i.e., correct ingredients, correct lot codes, quantities). Audit compliance of specific gravity and temperatures.

  • Monitor the baking process to ensure baking specifications are being followed, check product for doneness, compare to color standards, and check internal temperatures.

  • Monitor cooling process to ensure product is being adequately cooled without any adverse effects.

  • Ensure product specifications, weights, color, and other attributes of finished product.

  • Monitor packaging to ensure correct labelling, date coding, and correct packaging is being followed.

  • Perform Organoleptic tests of finished goods to ensure acceptance to standards, taste, eye appeal, odor etc.

  • Advise QA Manager regarding questionable product, discarding of bad product or possible stopping of production line to correct or prevent product quality issues.

  • Monitor production processing and assist operators in adjusting processing methods during production to improve product quality & consistency.

  • Monitor metal detectors and scales to ensure complete accuracy.

  • Assist production employees with label printing as necessary.

  • Work with production and warehouse to control, maintain, and/or improve as appropriate the handling, storage, and usage of all other materials.

  • Provide individual or group training to production employees on Standard Operating Procedures (SOPs), product specifications, SPC, production controls, formulas, visual quality inspection criteria, GMP, Food Safety procedures.

  • Assist in development of SOPs by working with production operators to understand current operating procedures, identify best methods, help document new and/or update existing standard operating procedures.

  • Assist in developing HACCP plans, SOP's and maintaining food safety programs for BRC/AIB audits.

  • Perform GMP inspection.

  • Control and retain samples and associated reports.

  • Perform other duties as assigned.

The Right Role for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What We are Looking For:

Minimum Requirements:

  • Requires high school diploma, or equivalent.

  • Previous experience in a manufacturing environment.

Additional skills and experience that we think would make someone successful in this role:

  • Previous safety training is preferred

  • Previous quality experience is preferred

Tools and Equipment:All tools and equipment which are required to be used by the employees shall be supplied and kept in repair by the Employer at no cost to the employee. These items must be kept on the premises.

Work Environment: This job operates in a manufacturing environment. The noise level in the work environment and manufacturing sites can be high.

Physical Demands

  • Regularly required to talk and hear.

  • Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

  • Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.

  • Able to lift objects up to 50 pounds frequently.

  • May push and pull heavy trash carts, dough carts, portable equipment, and catch pans.

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Learn More About Working at Smucker

Our Total Rewards Benefits Program

Our Thriving Together Philosophy Supporting All Impacted by Our Business

Our Continued Progress on Inclusion, Diversity and Equity

Follow us on LinkedIn

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