Sales Support Specialist

Requisition ID:6406

Job Title:Sales Support Specialist

Job Country:United States (US)

Here at Avanos Medical, we passionately believe in three things:

• Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
• Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
• Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.

At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.

Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter.We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit www.avanos.com.

We are seeking a proactive and skilled individual to take on the role of Sales Support Specialist, responsible for driving excellence in our sales operations. As the point person on the Sales Operations Team for 1099 sales management, you will play a pivotal role in ensuring we maintain a productive and support centered relationship with our sales 1099 individuals.

Job Description:

Responsibilities:

• Provide excellent support of the Avanos 1099's who sell our products.
• Troubleshoot and resolve customer issues in a timely and efficient manner.
• Collaborate with other team members to ensure consistent and high-quality support.
• Identify and escalate complex issues to the appropriate departments.
• Manage the overall contract cycle for 1099's.
• Work with Legal and Compliance as needed on 1099 contract-related questions and concerns.
• Draft and route all 1099 contract templates for signature and maintain all copies.
• Keep up-to-date records for compliance and audit requirements.
• Ensure all necessary approvals are captured.
• Monitor the performance of each 1099 and relay data-driven results to managers.
• Provide 1099 sales reports as needed and field questions.
• Host quarterly review calls with key stakeholders on 1099 performance.
• Track start and end dates of all 1099's and proactively hold discussions on renewals and terminations in advance of contract ending.
• Track spending of all 1099 contracts and provide quarterly dashboards to key stakeholders.
• Manage all compliance, onboarding, and training-related tracking for 1099's.

Requirements:

• Proven experience in a sales support role.
• Excellent communication skills, both written and verbal.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage time effectively.
• Proficiency with CRM software and support tools.

Preferred Qualifications:

• 3-5 years of Sales Operations, Finance, or related experience.
• Bachelor's Degree or equivalent experience.
• Proficient in Excel and basic analytics.
• Highly motivated, self-starter, with a passion for excellence and a strong attention to detail.
• Ability to troubleshoot complex issues, set priorities, and manage multiple projects with little oversight.
• Highly organized, with the ability to manage multiple deadlines and stakeholders' requirements successfully.
• Demonstrates strong communication and interpersonal skills.

Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here

Join us at Avanos

Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world.

Make your career count

Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits.

Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting.

free onsite gym | benefits on day 1 | HQ region voted 'best place to live' by USA Today