Sr Computer Operations Representative (Hybrid)

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Salary Pay Range for This Position:

POSITION SUMMARY:

Responsible for daily computer operations tasks, month-end processing, after hour on-call support, project monitoring and completion.

ESSENTIAL POSITION FUNCTIONS:

Acts as a resource for the department and assists in daily operational issues as fit to Computer Operations Department.

Monitors and enhances month end processes. Prepares and documents new procedures for new and current processes.

Changes, enhances, documents, and modifies Symitar jobs and all various processes to run correctly.

Assists in software installations and upgrades, system diagnostics and performance evaluations, and routine system file structure maintenance (reorganizations, resizes, purges, etc).

OTHER POSITION RESPONSIBILITIES AND DUTIES:

Coordinate regular staff meetings, prepare brief correspondence and reports, verbally communicate technical information, make presentations to groups outside immediate work area, develop and document procedures, follow up and research questions and needed information, interact with managers and senior management from all departments and divisions on a regular basis, and data entry.

EDUCATION AND EXPERIENCE:

Bachelor's Degree or three to five years experience in a related field required.

OTHER SKILLS AND ABILITIES:

Ability to navigate through RS6000 platform, support Symitar's software, navigate through Tandem system for ATM monitoring, use Windows 95, and demonstrate excellent communication skills, both written and oral.

COMPUTER SKILLS:

Proficient in Microsoft applications (Word, Excel, Outlook).

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rates, ratios and percent and to draw and interpret bar graphs.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing functions of this job.

The noise level in the work environment is moderately quiet. It is a non-smoking environment.

The above job requirements are representative of minimum levels of knowledge, skills, and abilities. The marginal functions have not been included. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related instructions and duties as requested by the supervisor and/or management.