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LTSS Service Care Manager

Spectraforce Technologies
United States, Florida, Apopka
Mar 19, 2025
Job Title: LTSS Service Care Manager Job Location: Member facing - Orange County Job Duration: 6 Months (Potential to Extend/Conversion) Mon-Fri 8 am-5 pm Responsibilities: Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner Must haves: 2 years of experience with case management Nice to haves: experience with working with the geriatric population or any population which are medically needy. Spanish speaking preferred. Position is offered by a no fee agency.