Program Manager Constituent Research - Foundation Admin

Summary:

Responsible for a moderate staff support function that crosses multiple locations or for a staff support function that is located only at one facility. May be accountable for the development of local/regional/state programs that he/she will not supervise. The primary focus is managing or administering a discrete function within the organization. Considered a leadership "Staff" position, providing expertise to other leaders within a facility, region, or CHRISTUS. For many, this involves managing the Children's Miracle Network program for their foundation. They manage fundraising, events, and volunteers within their foundation.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  
• Provides consultation to others in region/location. Builds consensus among various groups, group facilitation, and public speaking. Requires lots of external engagement with volunteers and donors.
  
• Leads aspects of the Annual Fund appeals including the direct mail program and online grants.
  
• Takes responsibility for identifying, strategizing, cultivating, soliciting, and stewarding annual giving prospects.
  
• Leads in Annual Fund Campaigns including the Associate Giving Campaign, Grace Gardens Campaign and Vendor Campaign. Capital Campaign as needed.
  
• Promotes and serves as lead contact for all newly established third-party special events as needed to support CMN Director.
  
• In coordination with other Foundation staff, establishes relationships and partnerships with various community leaders, advocates and other influencers.
  
• In partnership with communications team creates communication plans to support special events and appeals.
  
• Responsible for department operations including Concur reporting, Fund Request system, Board of Directors meeting and committee support, administrative needs and Foundation Boardroom scheduling.
  
• Coordinates monthly with Regional Shared Services Back Office Team as needed.
  
• Collaborates with the development staff in the planning and execution of the total development program.
  
• Establish good working relationships and collaborations with all constituencies of the Health System, as well as associates, physicians, board members, business/community leaders and donors.
  
• Maintains effective internal and external communication with the hospital family and community.
  
• Submits appropriate material for press releases, internal publications and website as required.
  
• Is prepared to accept additional assignments as required to fulfil the department's mission of supporting the ministry.
  
• Demonstrates competence to perform assigned responsibilities in a manner that meets the needs of the members of the department as well as those members served by the department.
  
• Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital and other regulatory entities.
  
• Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
  
• Demonstrates adherence to the CORE values of the CHRISTUS Health System.
  
• Performs other duties as assigned.

Job Requirements:

Education/Skills

• Bachelor's degree in healthcare or business field required.

  
  

Experience

• Five (5) years required.
  

• Development/fundraising experience and relationship, cultivation/management experience required.

  
  

Licenses, Registrations, or Certifications

• None required.

Position Requirements:

Position Summary

Working under the supervision of and in collaboration with the Executive Director-Database, the Program Manager Constituent Research has the primary responsibility and oversight for meeting the prospect identification, qualification, research needs, and moves management processes for the CHRISTUS Foundations. This position also administers the daily grateful patient/guest relations program. The Manager will contribute to the planning and implementation of activities to maximize private sector support and work collaboratively with the Executive Directors to identify and evaluate specific prospective donors for cultivation and major gift solicitation. This position works from CHRISTUS Ministry System Office in Irving, Texas.

Position Responsibilities

• Conducts and completes research for all major donor prospects.
• Designs, develops, implements and coordinates all methodologies for prospect research, criteria for analysis and review, protocols for written materials and systems for distribution and retrieval of information.
• Designs and utilizes systems to identify new major donor prospects, utilizing all available resources.
• Oversees prospect rating and screenings, ensures timely delivery of vital prospect data.
• Collaborates with Executive Directors throughout the cultivation, solicitation, and stewardship process of individual major gift portfolios including regular Prospect Management meetings with each Executive Director.
• Maintains Raiser's Edge reports for each Executive Director and Gift Officer to track and manage the moves management process, notes/actions and productivity.
• Collaborates annually with Executive Director-Database to insure regular Blackbaud Target Analytics Screen is performed.
• Manages the daily upload of grateful patient reports, segment data, and identify key prospects and constituents. Ensures computer screening processes are completed daily and provides Executive Directors with daily screening reports.
• Manages capital campaign naming opportunity records.
• Tracks qualified "moves" in major donor prospect cultivation strategies.
• Maintains fundraiser portfolios with regular reviews to update, change, etc. Captures pertinent prospect/donor information and provides cultivation strategies.
• Collaborates closely with Database Services Team to insure cross-training and back-up of screening and prospect management processes.
• Assists in proposal preparation, printing, mail merging and preparing background information and materials for cultivation, solicitation and planned giving activities as needed.

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time