New 
Entry-Level Psych Admissions Representative - Healthcare - Rotating
 Virginia Commonwealth University Health Systems | |
 United States, Virginia, Richmond | |
 Mar 25, 2025 | |
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The Psychiatry Admissions Representative job facilitates the admission process for patients to receive services for the child, adolescent and adult psychiatry programs. This position coordinates the intake, referral and admission process, in accordance with the Code of Virginia and JCAHO standards. This position coordinates internal/external admissions and referrals and makes admission decisions utilizing established clinical criteria under the supervision of the Director of Intake and Medical Director.
Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) year of experience in mental or behavioral health Previous work experience using a personal computer and various software applications (billing, e-mail, spreadsheets, word processing, etc.) Experience PREFERRED: Three (3) to five (5) years of experience in direct care service in mental or behavioral health Previous experience using IDX system, Prismain, Cerner, Windows, Redwood Previous experience in psychiatric intake and crisis management Previous third-party medical billing experience Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Bachelor's Degree in Healthcare Administration or an allied health field (e.g. Psychology, Social Work or Human Services, etc.) from an accredited program. Independent action(s) required: Makes decisions regarding the admissions of patients based on data obtained from the referral source. Successful utilization of physician/staff resources in the admission process regarding appropriateness of admission. Handles insurance/managed care authorization and pre-certification functions for each admission and communicates relevant clinical information to the physicians and nursing staff prior to the admission of each patient. Utilizes sound judgment in applying predetermined admission criteria, under clinical supervision of Director and Medical Director. Uses knowledge of patient's presenting problems, urgency of clinical need and expertise of the various providers to make appropriate decisions. Able to coordinate TDO request. Supervisory responsibilities (if applicable): N/A Additional position requirements: This position works a traditional forty (40) hour week. Occasionally, the position may be required to alternate schedules and must be available for on-call rotation for weekend and evenings and occasional holidays. Age Specific groups served: Pediatric Adolescent Adult Geriatric Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 20-50 lbs. Other: Exposure to potentially hazardous and infectious substances Activities: Prolonged standing, Prolonged sitting, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive) Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent, change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. | |