Global Parts Sales Representative - Lead

Kress Corporation
$65,000 - $80,000
dental insurance, life insurance, paid holidays, 401(k)
United States, Illinois, Brimfield
227 West Illinois Street (Show on map)
Mar 25, 2025
Kress Corporation is the industry leader in specialty transport carrier manufacturing, with equipment operating worldwide in demanding sectors like metals and material handling. Every Kress carrier is designed with heavy-duty construction, high load capacity, and maneuverability to deliver exceptional durability and efficiency. Our commitment to quality and innovation drives us to develop machines that meet specific application needs and provide enhanced lifecycle value. Join us and be part of a dynamic, talented team dedicated to building world-class machinery that shapes industries around the globe! Global Parts Sales Representative - Lead Kress is looking for a full time Global Parts Sales Representative - Lead to join our Parts team in the development of specialized industrial equipment for steel, construction, and mining industries. Responsibilities - Assist the Kress Parts Manager in leading a team of Global Parts Sales Representatives Manage the parts authoring process for new and existing Kress parts Collaborate with production planning to prioritize customer orders when necessary Assist finance in applying credit to customer orders when needed Provide quotes to customers and enter orders in the order management software Provide authorization for RGA's (Return Good Authorization) and manage the process to ensure inventory accuracy and proper application of order credit Collaborate with shipping to ensure order releases meet customer delivery expectations Effectively communicate with customers to mitigate escalation of grief Review customer P.O.'s to ensure compliance with Kress' contract standards Monitor the Kress COM module orders for grief and implement corrective actions to resolve grief when identified Monitor personnel performance to ensure compliance with department policies and provide training when required Qualifications - Bachelor's Degree required 5+ years' experience in customer service, parts, or inside sales Basic knowledge of heavy equipment or machinery Computer proficiency in Microsoft Suite of Software Good verbal and written communication skills Ability to read engineering prints Kress Benefits - Group Health Insurance including Prescriptions Dental Insurance Life Insurance 401(k) with Company Match Paid Vacation Paid Holidays