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Data Center Analyst

Spectraforce Technologies
United States, Illinois, Rochelle
Mar 25, 2025
Role: Data Center Analyst

Location: Rochelle, IL - 5 Days onsite a week

Duration: 6+ Months



Note: Must also be able to commute to the Naperville, IL facility when needed. Mileage is not compensated

Role and responsibilities:

* Perform data center operations and basic system administration duties.

* Racking of servers, network devices and other equipment.

* Cabling, clean cable routing and cable management.

* Handling and resolving tasks provided via a ticket tracking system in ServiceNow.

* Data center logistics, assisting with shipping, provisioning and decommissioning processes.

* Hardware problem identification and resolution, working with hardware vendor support teams and submitting RMA requests.

* Assist with asset and inventory management of hardware and data center supplies.

* Respond to incidents around connectivity, power, and assist other teams with troubleshooting of devices.

* Emergency response to system outages outside working hours.

* Will utilize telecommunications test equipment, specifically Fluke network testers, t-berd, network analyzers, carrier circuit test gear capable of Ethernet/DWDM/SONET and cable media testers.

* Will need to design and plan for new builds and migrations independently.

* Conducting meetings with customers and platform teams to gather requirements of projects and be able to fully implement.

* Manage projects via internal processes and utilization of ServiceNow.

* Manage inventory and data center layout in a DCIM tool.

* Must be able to complete all work with a high level of precision, there will be little to no tolerance for causing outages.

* Will occasionally be the only person on-site, and will need to be able to resolve most issues without assistance.

* Regular weekend coverage for change windows, 2-3 weekends a month. Occasional weekday implementations weekday nights after 7pm.

Experience Level:

Senior, 5+ years of experience in a data center.

Key Competencies:

* 5+ years managing physical infrastructure in large data centers

* Expert knowledge in structured cabling (fiber/copper technologies and design)

* Expert knowledge in physical capacity management around space, power, and cooling

* Expert knowledge in cabling migrations

Qualifications:

* 5+ years' experience with physical data center infrastructure

* Strong organizational skills, work prioritization, effective communication, and the ability to react quickly

* Experience working with ServiceNow

* Experience with change management

* Ability to lift, carry, and move up to 50 pounds when needed

* Maintain a positive work environment, encourage healthy organizational morale, and promote adherence to all policies and procedures

* Thrive in a fast-paced environment with tight timelines and changing priorities

* Understanding of core network design and topology

* Strong, interpersonal, written, and communication skills

* Ability to work weekends/off-hours and be on-call for emergencies

* Expert knowledge of structured cabling, fiber and copper

* Knowledge of data center power and cooling design

* Experience working with electrical and low voltage cabling vendors

* Experience with vendor management

* Experience with data center migrations

* Experience with DCIM tools (i.e. Nlyte, Device42, etc.)

Tasks & Responsibilities:

* Troubleshooting of cabling, power, and cooling of devices within an enterprise data center

* Create and follow documentation and processes that are used in preparation, installation and cabling of systems

* Validate successful installations

* Interface with vendors and contractors directly and via ticketing systems

* Pack/unpack servers, hardware, and other related equipment

* Manage inventory of assets and parts

* Facilitate inbound/outbound shipment processing

* Attend and host team and vendor meetings to plan and schedule maintenance and repair work

* Innovate solutions to help streamline current processes

* Work with relevant groups to ensure all equipment is received and documented in a timely manner

* Manage and execute on projects independently

* Be part of an on-call schedule, and act as an initial escalation point

* Oversee weekend work regularly

* Ability to be flexible with schedule for unpanned off-hour incidents, emergency changes

* Perform capacity management

* Build bill of materials, work with vendors and procurement to purchase hardware

* Design and execute solutions for data center hardware and systems

* Coordinate with facility management on maintenance of critical systems (UPS, generator, cooling, etc.)

* Provide various reporting to management (i.e. budget/spend, ticketing metrics, data KPI's, etc.)

* Work with internal towers for projects

* Conduct and attend engineering meetings

* Act as site lead driving day-to-day activities as well as driving the entire lifecycle of projects

* Coordinate with data center management on high level strategy

* All work to be conducted on-site

Additional details:

Will need to have the basics down (cabling, racking and stacking, etc) in addition to "Project Manager light" work (run meetings, interface with customers)

Some migrations may last up to a year, but various projects they will be working on

planned work on 2-3 Saturdays a month

- reliability and flexibility is key, will be on rotation for on call/fire call coverage about once a month
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