Product Services Specialist - Waterworks/OSW

*Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role.

DSG is seeking a Waterworks/Onsite Sewer & Well Product Services Specialist to join our digital team in Plymouth, MN*. As a Product Services Specialist, you will play a key role in supporting DSG's product lifecycle and merchandising efforts. You will ensure that product data is accurate, product assortments are optimized based on performance metrics, and all information meets standards for internal and external needs. Your work will support strategic decision-making, e-commerce needs, and effective product categorization, helping DSG maintain its high standards of service for our customers and partners.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we've delivered more than supplies, we've offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

*Opportunities for hybrid work may be available.

A Typical Day in the Life of a Waterworks/OSW Product Services Specialist at DSG:

• Product Lifecycle Management: Coordinate product recall processes and manage the transition of products through their lifecycle, including handling discontinued products and introducing new product additions.
• Inventory Returns & Excess Assistance: Support inventory returns and provide solutions for excess stock, ensuring minimal impact on product assortment and warehouse space.
• Product File Maintenance: Maintain product files, standardizing data fields and ensuring descriptions are accurate and up to date.
• Data Standardization & Quality: Ensure product information aligns with internal standards and requirements for descriptions, categories, and specifications.
• Assortment Analysis & Decision Making: Analyze product assortment using sales, margin, and vendor strategy data to make informed decisions on product selection, removal, and placement. Work closely with sales and vendor teams to align product offerings with business goals and optimize category performance.
• Vendor & Margin Strategy: Collaborate with segment to provide product performance reporting / analytics to drive assortment strategies and inform vendor negotiations.
• E-commerce Support: Maintain product suggestions and support e-commerce strategies, collaborating with the team to ensure accurate product representation online.
• Pricing & Cost Management: Track and communicate price changes, and assist with cost formatting and loading to ensure accurate pricing data.
• Product Categorization: Maintain accurate categorization of products to support internal organization and enhance customer searchability.
• Performs other duties as assigned.

A Successful Waterworks/OSW Product Services Specialist Typically Has:

• 2-4 years in a product services, merchandising, or category management role, ideally in a retail or industrial distribution environment.
• Strong analytical skills, attention to detail, and proficiency with data management tools and ERP systems (experience with Eclipse is a plus).
• Familiarity with product lifecycle management, e-commerce best practices, and data standardization.
• Experience analyzing sales, margin, and vendor data to make data-driven assortment decisions.
• Excellent communication skills to effectively track and report on changes, collaborate with cross-functional teams, and support customer needs.

At DSG, We Offer Benefits Built for You:

• We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
• We offer competitive compensation packages based on your experience and potential.
• You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution, among many others.
• You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
• You will receive a discount on all DSG-supplied products.
• We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.