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Customer Service Coordinator / CSC

Lovelace Health System, Inc.
paid time off
United States, New Mexico, Albuquerque
10501 Golf Course Road Northwest (Show on map)
Mar 26, 2025
Overview

Join our team as a day shift, full-time, Womens Health Customer Service Coordinator (CSC) in Albuquerque, NM.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

  • Lovelace Medical Group is a multi-specialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.

Responsibilities

  • Provide direct customer service and front desk assistance for assigned departments including but not limited to admitting, registering, scheduling, and verifying insurance
  • Handle customer account transactions, provide customer assistance, and perform and/or oversee cashiering operations
  • Adhere to policies, procedures, and regulation to ensure compliance and patient safety

Qualifications

Job Requirements:

  • High School Diploma or GED equivalent
  • One (1) year of previously related experience
  • Medical Terminology
  • Knowledge of insurance plans

Preferred Job Requirements:

  • Associate's Degree in a related field of study
  • Previous medical office experience
  • Heart Saver
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