Business Analyst

Position Description Summary:

The primary purpose of this role is to analyze the current state of the organization's operations and processes, to identify needs and opportunities, to develop strategies, and to maximize those opportunities. The Business Analyst will work collaboratively across all departments and communicate solutions and strategies clearly to stakeholders, facilitators, and partners.

Note: This position requires access to and use of confidential healthcare information or protected health information (PHI) as described in laws addressing patient confidentiality, including, but not limited to, the federal HIPAA law, the Confidentiality of Alcohol and Substance Abuse Patient Records law, 42 CFR Part 2, and various state laws. As such, the individual filling this position shall be required to be trained regarding such laws and shall be required to observe those laws in his/her capacity as an employee of Vaya Health. The individual filling this position shall also sign a confidentiality statement as an employee of Vaya Health.

Essential Duties and Responsibilities:

* Analyze the organization's objectives and perform a root-cause analysis and gap analysis to recommend and drive change

* Collaborate with cross-functional teams, stakeholders, and be an efficient advisor/ partner between technology, support, and business units.

* Influence stakeholders to support business projects, as well as, facilitate requirements of sessions/workshops, meetings, interviews, etc.

* Conduct analysis using a variety of tools, tactics, and mechanisms to make informed decisions.

* Develop Business Requirements/Functional Spec documents, translate high-level business requirements into functional requirements,

* and perform workflow design/process mapping.

* Communicate project components and needs to cross-functional team members and management through documentation and presentations.

* Provide support in defining, developing, and implementing business process standards to ensure consistent and measurable performance across the organization.

* Validate procedures and processes focusing on optimization and improvements; analyze information, situations, and perform actions through coordination with the senior management team.

* Identify, define, develop and implement business process standards, templates, policies, processes, and guidelines in support of the organization's strategic objectives.

* Provide analytical, planning, and implementation support services for performance measurement, metrics analysis, and process improvement of projects and programs as well as aid in the preparation and presentation of technical, management, and operational briefings, data calls, and reports.

* Create test scenarios and review test results.

* Research leading customer, industry and business trends; and apply this understanding to improve business processes.

* Support Project Manager with day to day project execution.

Requirements:

Education and Experience:

A Bachelor's Degree in Human Services, Business Administration, Public Administrations, or related field is preferred with:

* Experience in payor industry and understanding of core business functional blocks (such as Member, Provider, Products, Benefits, Claims, EDI X12, Encounters, Delegated vendors, CRM, etc.)

* Experience in project management processes and in system development lifecycles (SDLC)

* Prior experience in SQL, preferred.

Extensive experience may be substituted for education

Person in this position is required to have close visual acuity to perform activities in the organizational information system that requires viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.

Knowledge, Skills and Abilities:

* Effective time management and meeting deadlines

* Process rigor, analytic ability and the ability to manage multiple priorities and action items

* Excellent interpersonal, consultative and communication skills

* Adaptable and capable of working in fast-paced environments

* Strong facilitation skills

* Critical thinking and problem-solving

* Ability to work in a self-directed manner, be responsive to multiple requests, be organized, and be able to prioritize and respond to requests within requested timelines.

* Knowledgeable of staff activities, policies and procedures, and routine office practices

* Attention to detail and a high level of accuracy

* Abililty to clearly articulate information with others and apply it to the organization's objectives and goals.

* Excellent computer skills; proficiency in Microsoft Office Suite; and experience creating documents, forms, and graphs

* Ability to use queries to perform data research and validation.

* Understanding of database concepts and information models critical

* Thorough understanding of SDLC and SaaS implementations

DEADLINE FOR APPLICATION: Open Until Filled

APPLY: Vaya Health accepts online applications in our Career Center, please visit http://www.vayahealth.com/careers-overview/ Ind.001