Benefits Specialist II - Full Time - SDZWA

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors - the San Diego Zoo and San Diego Zoo Safari Park - giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION
The Benefits Specialist II is responsible for the day-to-day administration of employee benefit plans and programs including federal, state, and company mandated leaves of absences. The Senior Benefit Specialist provides customer service to employees and managers to answer benefit questions and resolve problems. This position also oversees benefit plan enrollments and coordinates with benefit plan vendors and providers as applicable. This position reports to the Benefits Manager.

WHAT YOU WILL DO

• Ensures the leave and disability programs are administered accurately, consistently, and uniformly and in line with established policies and procedures as well as federal and state regulations.
• Verifies employee eligibility for federal, stated, and SDZWA mandated leaves of absences.
• Conducts leave information sessions for employees.
• Provides guidance and support to employees during new hire enrollment and open enrollment.
• Coordinates resolution of problems between insurance providers and employees.
• Assists employees with temporary accommodation requests and works with managers to find reasonable solutions to temporary accommodation requests.
• Assists with manager training for leave administration to ensure legal compliance.

WHAT WE ARE LOOKING FOR
We are seeking a Benefits Specialist II to manage and support our employee well-being programs, ensuring smooth administration and compliance with company policies. The ideal candidate will have experience with benefits such as health insurance, retirement plans, and leave management. There is a strong preference for candidates with a background in employee management, particularly those who have worked across teams to enhance benefits processes and improve efficiency. If you're a detail-oriented professional with a passion for optimizing employee benefits, we encourage you to apply.

• JOB EXPERIENCE
  
  
  
  • Experience in human resources with an emphasis in employee benefits programs required.
  • Employee Relations experience preferred.
  • Ceridian Dayforce experience preferred.
  
  
  
  

• EDUCATION AND CERTIFICATIONS
  
  
  
  • H.S. Diploma human resources, business, or related field preferred.
  • Certified Professional in Human Resource Management preferred.
  
  
  
  

• SKILLS AND KNOWLEDGE
  
  
  
  • Ability to operate moderately complex computer software programs required.
  • Ability to communicate effectively, orally and in writing required.
  • Ability to make presentations to large, diverse groups of employees required.
  • Knowledge of human resources disciplines required.
  • Demonstrated ability to manage multiple projects with various deadlines required.
  • Ability to navigate complex topics involving a high level of tact and diplomacy required.
  • Ability to work with teams and effectively with others in a diverse environment required.
  • Knowledge of federal and state laws regarding FMLA, CFRA, ADA, and the Affordable Care Act required.
  
  
  
  

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program
  
  

IMPORTANT DETAILS

• Location: San Diego, CA
• Position Type: Hourly Full-Time Non-Exempt Position
• Hourly Range: $31.15 - $34.44

Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person.

If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail sdzwacareers@sdzwa.org. If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately.

Be an ally for wildlife by joining our team!

At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.

As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

San Diego Zoo Wildlife Alliance is a drug free workplace.

• 2920 Zoo Dr, San Diego, CA 92101, USA