Regional Technical Director Chemistry - North America

Regional Technical Director Chemistry - North America

Chicago

Regular

MERIEUX NUTRISCIENCES

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.

If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us!

YOUR DAY TO DAY LIFE

We are looking for a Regional Technical Director Chemistry - North America in 401 N Michigan Ave, Suite 1400, Chicago, IL 60611 USA. Your mission will be to:

Job Description

The "Regional Technical Director Chemistry - North America" provides technical support to laboratory management, quality assurance and operations. The RTD collaborates with internal and external stakeholders to ensure alignment with the global strategy and excellence in food quality and safety testing. The role serves as the primary technical interface with Global Key Accounts (GKAs), KA, regulatory agencies and suppliers to provide scientific leadership and a consistent culture of innovation and integrity for the company. This role reports to the Scientific Director Chemistry - Global Analytical Hub.

Essential Functions and Responsibilities

Customer focus:
-Builds and maintains strong technical relationships with key customers.
-Serves as the primary technical lead for GKAs to understand customer needs and provide technical support to address their specific requirements.
-Communicates and trains operation to GKA requirements
-Provides guidance in the context of tenders and quotations
-Supports client audit and follow-up, ensuring a network consistent approach.
-Supports customer crisis events.
-Provides result interpretation and trouble-shooting support as necessary.

Innovation:
-Identifies emerging analytical technologies in food testing to enhance the company's testing capabilities.
-Monitors market trends, customer feedback, and regulatory changes to identify gaps and opportunities for new solutions.
-Leverages internal expertise across laboratories and external partnerships to enhance technical capabilities.
-Develops and delivers customized analytical solutions tailored to specific business and laboratory needs.
-Oversees the deployment of analytical solutions, ensuring alignment with customer expectations and regulatory requirements.
-Attends webinars and scientific conferences and connects internal and external environments.

Technical Support:
-Provides technical guidance and expertise to laboratory teams on analytical methods, instrumentation, and troubleshooting.
-Assists in the resolution of technical challenges.
-Develops training materials and technical posts, organize training sessions and webinars to share knowledge and best practices.
-Ensures standardization of network practices
-Provides technical input on Lab Design/Layout
-Assists laboratories in the identification of methods that are fit for purpose for a given matrix or matrices.
-Supports method implementation of new methods and assists in the transfer of R&D methods into routine operations.
-Provides technical evaluation of industrial performance initiatives
-Train internal technical auditors and conduct audits as required.
-Participates in laboratory integration processes in the context of acquisitions.
-Helps laboratories ensure they provide valid results by organising global PT & PCS.
-Acts as gatekeeper for working ethics and transparency
-Support client complaints investigation and corrective action implementation upon request from the laboratory or GKAs.

Qualifications Required
-This position requires an advanced technical knowledge - possibly obtained from a Ph.D. in the technical specialty or from an M.S. degree with equivalent experience, to provide technical guidance and expertise to client and laboratory personnel. A thorough knowledge of corresponding science is necessary to apply knowledge while consulting with clients and to provide practical solutions to their problems. Knowledge of the laboratory quality systems, Standard Operating Procedures, testing methods, accreditation requirements and laboratory operating systems is also required to ensure that laboratory systems are providing accurate and reliable test results to the client. Strong analytical skills are needed to solve problems with laboratory systems or client issues.
-Good interpersonal skills are required to build and maintain relationships across the laboratories and corporate functions. Well-developed oral and written communication skills are essential to efficiently manage the interactions between clients, laboratory personnel, and corporate staff. A general knowledge of the Laboratory Information Management System is a plus to complete job responsibilities.
-Client relation skills are needed to provide consulting services to the client. Strong personnel management skills, obtained from previous supervisory experience, are necessary for direct and indirect reporting relationships.
Planning skills are essential to plan, implement, and maintain system changes. A basic knowledge of operating personal computers is necessary to track laboratory information and produce special reports to support the management function.
-The Regional Technical Manager for Chemistry, North America, reports to this position

Communication

Excellent communication skills, with the ability to effectively collaborate with cross-functional internal teams, external partners, and regulatory agencies.
Regularly communicates with clients to discuss service needs, project timelines, and ensure client satisfaction. Represents the company in client meetings and provides excellent customer service.
Collaborates with Analytical Hub Chemistry Team members to ensure effective execution of tasks, exchange of information, and teamwork in daily operations.
Regularly communicates with the Scientific Director Chemistry for guidance, performance feedback, and project updates.

Success Factors / Job Competencies

Competencies
-Communication skills: clear communication and active listening
-Technical proficiency: expertise in analytical chemistry and technical quality
-Innovation: generating new ideas
-Project management: overseeing projects and ensuring deliverables are attained
-Problem-solving skills: proposing solutions to existing difficulties or problems
-Leadership: leading by influence

Success Factors
-Continuous Professional Development: Ongoing skill enhancement
-Effective Team Collaboration: Productive teamwork.
-Positive Feedback from Stakeholders: Satisfaction from involved parties.
-Successful Project Completion: Efficiently finishing projects
-Compliance with Quality Standards: Adherence to industry regulations

Physical Demands and Work Environment

Work is performed in a typical office setting with proper temperature and lighting. The noise level is usually quiet.
This position can expect extended times working at a computer.
Three to seven nights a month may be needed to travel to laboratory locations.
Works occasionally inside a laboratory environment. Must follow strict safety guidelines and wear appropriate personal protective equipment (PPE). Potential noise levels and exposure to chemicals during laboratory visits.

Travel

Requires moderate travel to laboratories, other company locations and scientific events.
Travel is typically 15-25% of the time and includes both domestic and occasional international trips.

YOUR PROFILE

WHY JOIN US?

• Because you would contribute to an inspiring Public Health purpose, supported by long-term and visionary shareholders.
• Because you would have an impact on our strategic pillars that build on 50 years of experience and expertise.
• Because you would be part of a community of an enthusiastic and skilled group of people who love co-building together and serving a purpose bigger than them.
• Because you would be welcome as you are, in a diverse and open-minded environment that is rich in our singularities and differences.
• Because you would grow in an international group of more than 8200 fantastic team members, with plenty of opportunities to learn and share.

Ready for the journey?

To apply please click on 'Apply now' button