FSAP Analyst

• This role will support the Flight Safety Audit Program (FSAP) by reviewing, interpreting, and analyzing collected flight deck observation data for patterns and trends. Key duties include performing periodic Observer quality checks reviewing observation content for proper threat, error, and UAS recognition, proper Threat and Error Management (TEM) descriptions, links between threats and errors, and use of coding. The Analyst will create detailed reports on leading events and will manage information flow by building reports for Leadership and informational articles for the Pilot group. Additionally, the Analyst will manage data sharing between departments and perform data analysis for incoming data requests.
• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

• Provide oversight of the data cleaning process to ensure timely completion
• Perform analysis of the FSAP data to identify correlations and patterns
• Generate reports for internal and external customers
• Work with other Analysts to compare FSAP data against other Safety Programs
• Maintain Observer training and qualification records
• Coordinate Observer trip pulls for data cleaning, training, and in-office visits
• Perform periodic audits and quality checks of the FSAP data and generates internal Observer quality reports with feedback on each Observer
• May perform other job duties as directed by Employee's Leader

• Knowledge of instrument flying procedures
• Knowledge of Air Traffic Control procedures
• Knowledge of Minimum Equipment list procedures
• Knowledge in developing presentations for both internal and external audiences preferred
• Skilled in excellent written and verbal communication skills as well as superb proofreading skills
• Skilled in excellent computer skills with an ability to learn new programs quickly
• Ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
• Ability to manage tasks while maintaining attention to detail
• Ability to work independently and as a Team player
• Ability to work under time constraints, with multiple deadlines and competing priorities
• Ability to understand complex technical documents

• Required: High School Diploma or GED
• Required: Bachelor's Degree

• Intermediate level experience, fully functioning broad knowledge in:
  • Extensive database and analysis tool experience
  • Data mining tools
  • Specific analysis of narrative data
  • Flight Operations or Dispatch
  • Commercial airline operations; specifically Flight Operations
  • Line Operations Safety Audit (LOSA) experience

• N/A

• Must be able to lift and carry up to 25-50 pounds as needed
• 15% business travel with potential for increase or decrease based on Departmental needs
• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must be energetic and self-motivated, possess a strong work ethic, and maintain a high degree of credibility and integrity
• Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
• May require extended work hours per Leader's request

Pay & Benefits

• Competitive market salary from $78,850 - $87,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you'll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.