Global Chief Technology Officer - Banking and Financial Services

Key Responsibilities:

Customer-Centric Technology Strategy:

• Develop and execute a technology roadmap that aligns with customer needs, market trends, and sales objectives.
• Collaborate with sales and marketing teams to understand customer requirements and translate them into innovative product features and solutions.
• Act as a trusted technical advisor to key customers, providing insights and recommendations that drive value and strengthen relationships.

Sales Enablement and Support:

• Partner with the sales team to create compelling technical proposals, presentations, and demonstrations highlighting the company's technological capabilities.
• Provide technical expertise during customer meetings, product launches, and industry events to showcase the company's innovation and thought leadership.
• Develop tools, resources, and training programs to empower the sales team with the knowledge and skills needed to communicate technical value propositions effectively.

Product Development with a Customer Focus:

• Lead the design and development of customer-centric products, ensuring they address market demands and deliver a competitive edge.
• Work closely with R&D, engineering, and product management teams to incorporate customer feedback into the product development lifecycle.
• Ensure products are scalable, customisable, and aligned with customer-specific requirements.

Customer-Driven Innovation:

• Identify emerging technologies and trends that can enhance customer satisfaction and drive sales growth.
• Collaborate with customers on co-development projects, leveraging their insights to create innovative solutions that meet their unique needs.
• Establish a feedback loop with customers to continuously improve products and services based on real-world usage and challenges.

Technology Demonstrations and Thought Leadership:

• Lead the development of proof-of-concept (PoC) projects and pilot programs to demonstrate the value of new technologies to customers.
• Represent the company at industry events, conferences, and trade shows, showcasing technological advancements and their benefits to customers.
• Publish whitepapers, case studies, and technical articles that position the company as a leader in innovation.

Cross-Functional Collaboration:

• Work closely with sales, product and solution services and customer support teams to align technology initiatives with customer acquisition and retention goals.
• Foster a culture of collaboration and customer focus across the organisation.

Basic Qualifications:

• Education:
  • Bachelor's degree in Engineering, Computer Science, or a related field (Master's or PhD preferred).
• Experience:
  • 10+ years of experience in technology leadership roles, preferably within the OEM or BFSI Industry.

Desired qualifications

• Proven track record of driving customer-focused innovation and delivering technology solutions that drive sales growth.
• Strong experience collaborating with sales teams and engaging directly with customers
• Deep technical expertise in broad aspects of related BFSI technology.
• Strong customer-facing skills, with the ability to communicate complex technical concepts to non-technical audiences.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Ability to build and maintain strong relationships with customers and internal stakeholders.
• Knowledge of industry standards, regulations, and best practices.
• Globally culture-aware and adaptable

Key Competencies:

• Customer-centric mindset with a focus on delivering value.
• Strong technical and sales acumen.
• Exceptional communication and presentation skills.
• Collaborative and cross-functional leadership.
• Results-oriented with a focus on driving customer satisfaction and revenue growth.
• Building, Ideating and Executing Industry Practice with little supervision