SCADA System Maintenance Technician II

SCADA System Maintenance Technician II

Are you a skilled technician with a passion for maintaining and optimizing critical infrastructure? We are seeking a SCADA System Maintenance Technician II to play a vital role in ensuring the reliability, performance, and compliance of APS' SCADA network.

• System Surveillance & Troubleshooting: Perform daily monitoring, diagnostics, and advanced troubleshooting of SCADA system issues and alarms to maintain high system availability.
• Performance Optimization: Work proactively with engineering teams to maximize system efficiency and reliability while identifying areas for improvement.
• Regulatory Compliance: Ensure all SCADA network operations meet regulatory standards and internal policies, maintaining accurate documentation and adherence to compliance requirements.
• Technical Support: Provide expert-level support for system maintenance, upgrades, and enhancements to sustain optimal network functionality.
• Continuous Improvement: Recommend and implement process improvements to enhance SCADA system performance, security, and resilience.

• SCADA Expertise: Hands-on experience with SCADA systems, including troubleshooting, maintenance, and system optimization.
• Technical Skills: Strong understanding of network infrastructure, industrial control systems, and regulatory compliance requirements.
• Problem-Solving Ability: Skilled in diagnosing complex technical issues and implementing effective solutions in a fast-paced environment.
• Collaboration: Ability to work closely with engineering teams, field technicians, and other stakeholders to ensure seamless SCADA operations.
• Attention to Detail: Strong focus on system reliability, compliance, and operational efficiency.

If you're a detail-oriented technician looking to grow your career in SCADA system maintenance, apply today and be part of a team that keeps critical systems running smoothly!

SCADA System Maintenance Technician II

• Associates Degree in Technical Studies or an equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved
• Proficient in electric and/or electronic theory, along with a general knowledge of math and science
• PLUS two (2) years progressively responsible experience demonstrating knowledge of data network infrastructure, networking, application integration, integration services and maintenance/support in a focused technical area
• Technical knowledge of multi-platform LAN/WAN distributed and/or mainframe systems
• Good analytical, problem solving, troubleshooting and customer service and communications skills, and knowledge of emerging technologies

Preferred Special Skills, Knowledge or Qualifications

• Knowledge of service offerings; customer service principles; various computer software applications, PCs, operating systems, and other computer-related technologies.
• Understanding of AC/DC theory and grounding practices.
• Fundamentals in internet protocols (IP), basic networking and Ethernet functionality
• Good working knowledge of business processes and the effective application of technology in the large enterprise work environment.
• Fitness for duty may be required during on-call assignment.
• Some emergency overtime may be required.
• Real time systems run in production 7x24 (7 days, 24 hours/day); therefore, 24 hour operations is required, this position may require shift work.

1) Under direct supervision, perform construction, maintenance and repair work on RTU Transport systems, Resolve failures and impairments in a timely, effective and efficient manner

2) Provide day-to-day system surveillance and trouble-shooting of issues and alarms within APS SCADA Network, maximizing system performance, availability, maintain regulatory compliance and internal process

3) Perform technical evaluation of system issues and outages as they occur across statewide Energy Control system infrastructure

4) Conduct research to troubleshoot and resolve the issue or, depending upon complexity, escalates the issue to higher-level systems administrators and/or engineers

5) Researching and document various mitigation strategies, Knowledgebase (KBs), and must maintain current and thorough knowledge of Infrastructure, applications and business technologies and their significance to the utility operational environments

6) Review engineering design to ensure compliance with internal and external design standards.

7) Perform routine equipment maintenance and perform emergency repairs as needed or directed.

8) Installs new equipment, participates in shakedown testing, alignment, placing equipment into service, providing written and verbal reports, updating technical drawings, meeting in-service schedules

9) Track and report progress on assignments.

Provide information and/or produce reports to assist with project construction estimates, as well as damage assessment reports, repair actions and implementation results

10) Provide assistance to engineering personnel and manufacturer representatives in the evaluation and testing of new equipment, including the development/implementation of test procedures and/or the design and construction of specialized configurations

11) Produce reports and technical drawings for system documentation and maintain required recordkeeping.

12) Maintain full compliance with all regulatory requirements, safety policies, procedures and standards and perform all work in a safe manner

13) May perform basic system administration tasks such as minor network/communication system troubleshooting and repair and oversee third party leased services.

Infrastructure Operations services include all aspects of production application and operating systems support from initial design to retirement.

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace.