Content Management System Lead

Zones
life insurance, paid time off, sick time, 401(k)
United States, Washington, Redmond
Mar 27, 2025
Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.^TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on X @Zones, and LinkedIn and Facebook. Position Overview: We are seeking a highly skilled and motivated Content Management System (CMS) Administrator Lead to join our team. The CMS Administrator Lead will be responsible for the overall management, maintenance, and optimization of the organization's content management systems, ensuring a seamless user experience for both internal teams and external customers. The role requires a combination of technical expertise, organizational skills, and a deep understanding of CMS platforms. This position will be located within a highly visible, customer-facing location that provides support to Executive level internal and external customers. Most work will be completed on-site within the facility located in Redmond, WA. What you'll do as the Content Management System (CMS) Administrator Lead: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. System Administration: Manage, configure, and maintain CMS platforms such as [WordPress, Drupal, Sitecore, Joomla, etc.]. Ensure CMS environments are running smoothly and securely. Implement and troubleshoot any issues with CMS templates, themes, and plugins. Monitor and perform regular system updates to ensure optimal performance. Manage user permissions and access controls for content creators, editors, and administrators. Content Management: Oversee the structure, organization, and workflow of digital content on the CMS platform. Collaborate with content teams to ensure content is organized and optimized for web publishing. Create, modify, and manage templates, layouts, and page structures to ensure a consistent brand experience. Support content editors and marketers in the creation, publishing, and updating of content. Troubleshooting & Support: Provide troubleshooting and issue resolution for users experiencing problems with content uploads, site functionality, or CMS-related issues. Act as the primary point of contact for technical support related to CMS usage and access. Performance Optimization: Optimize CMS for performance, ensuring fast loading times and a seamless user experience. Conduct regular backups of CMS data and perform disaster recovery planning. Monitor and troubleshoot website and server performance issues related to the CMS. Security & Compliance: Implement and maintain security measures, including updates to plugins, themes, and the CMS itself. Regularly review CMS for vulnerabilities and ensure compliance with data privacy regulations (e.g., GDPR, CCPA). Collaboration & Training: Work closely with IT, marketing, and content teams to ensure the CMS aligns with organizational goals. Provide training and guidance to content creators and users on best practices for utilizing the CMS. Create and maintain documentation related to CMS procedures, workflows, and troubleshooting. What you will bring to the team: Bachelor's degree in Computer Science, Information Technology, Digital Media, or a related field (or equivalent experience). Proven experience in CMS administration (e.g., WordPress, Drupal, Joomla, Sitecore, etc.). Strong technical knowledge of HTML, CSS, JavaScript, and PHP (or relevant CMS scripting languages). Familiarity with website hosting, domain management, and server-side technologies (e.g., Apache, Nginx). Experience in optimizing CMS platforms for speed, scalability, and user experience. Excellent problem-solving and troubleshooting skills. Strong attention to detail and organizational skills. Ability to manage multiple projects and meet deadlines effectively. Strong written and verbal communication skills. Preferred Skills: Familiarity with SEO best practices and website analytics tools. Experience with version control systems (e.g., Git). Knowledge of database management systems (e.g., MySQL, PostgreSQL). Experience with digital asset management (DAM) systems and integrations. CTS Certification Qualified candidates can expect a salary range of $105,000 - $155,000. #LI-JL1 Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.