Clerical Assistant - Child Support

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For application inquiries please contact careers@milwaukeecountywi.gov.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Clerical Assistant (Child Support)

Hourly Pay Rate: $15.75 to $23.63

Closing Date: April 03, 2025, or upon receipt of the first 50 application submissions received.

Job Summary: The position performs varied clerical tasks including maintaining the KIDS database, reports, data entry, processing incoming/outgoing mail, generating letters to case participants, and provide necessary clerical support to ensure compliance with Federal regulations, State laws and mandates.

Job Responsibilities:

• Run reports from various databases. Analyze and enter data from reports into KIDS database. Generate standard documents based on report information
• Process incoming and outgoing mail for the department. Assemble information packets for mailing and distribution to participants. Mail, email, and fax various documents to employers, attorneys, participants, and other agencies. Sort and distribute mail to Child Support Specialists. Arrange legal documents for service of process
• Query various databases including the Child Support Partner Resource site and Onbase. Update the KIDS data system with various data elements
• Scan and index documents for entry into electronic record filing system (OnBase); electronically file items into court database (WiKIDS).
• Prepare documents and financial records for case processing to the Interstate Unit for enforcement. Maintain confidentiality of records, documents, and correspondence. Create and enter data into Excel spreadsheets from various reports.
• Perform any and all other duties as may be assigned.

Minimum Requirements:

• High School Diploma or GED equivalent
• Current resident of the State of Wisconsin
• At least one-year of full-time clerical support experience required
• Intermediate knowledge of all related computer and software applications, such as Microsoft Word and Excel

Required Skills and Abilities:

Team player with the ability to work harmoniously and effectively with both co-workers and external contacts. Must possess oral and written communication skills. Basic knowledge of computer and software applications such as word processing and spreadsheets. Frequent contact with employees across other departments and external entities to gather factual information of a confidential manner. The ability to read, write and comprehend simple instructions, routine reports, forms and correspondences. The ability to Lift/Carry/Push/Pull up to 05lbs as needed.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

PG - NR13

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

• Milwaukee, WI, USA