Program Manager, Consultant

Your Role

The Health Care Solutions Division is responsible for developing, maintaining, and managing the relationship with Blue Shield's network of physicians, hospitals, ambulatory surgery centers, HMO IPAs, and medical groups. Our team, Network Performance Analysis and Contracts (NPAC) is part of the Network Management and Provider Partnerships department and focuses on provider network performance analysis, reporting, and consulting. The NPAC team is responsible for developing analytics and supporting materials to assist and guide strategic development and maintenance of Blue Shield of California (BSC) and Promise Health Plan's (PHP) network of physicians, hospitals, ambulatory surgery centers, HMO IPAs, and medical groups. The Program Manager, Consultant role will report to the Director, Provider Services-Network. In this role you will provide program management, leadership, guidance, services and support for various strategic, regulatory required, and tactical initiatives and projects. This role will partner closely with the Director and other Network Management stakeholders as well as collaborate with various business units as thought partner and expert.

Your Knowledge and Experience

• Requires a Bachelor's degree or equivalent experience
• Requires 7 years of prior relevant experience
• Requires previous project management experience
• Strong knowledge of provider networks and healthcare system
• Strong interpersonal skills, ability to work effectively and build relationships with subordinates, peers, senior-level staff, cross-functional teams
• Ability to lead and influence cross-functional teams, including teams with senior-level leadership involvement or oversight
• Strong analytical, problem-solving, and critical thinking skills
• Ability to navigate ambiguous problems and breakdown complex issues into manageable chunks for structured problem-solving
• Ability to influence and drive decision making among all levels of stakeholders