Experience and Design Facilitator

We are seeking a creative and detail-oriented Experience and Design Facilitator to join our Marketing Team. This unique role combines event planning and coordination, and facilities design expertise to craft tailored experiences for our customers and prospects. In this role, you will meticulously plan and coordinate with multiple stakeholders to ensure events run smoothly and achieve their intended goals. Key responsibilities of this role will include traveling with the Innovation & Brand Solutions Director on trips and assisting with trip planning and scheduling. You will also partner with Branch Managers and the Director of Facilities in facility design, specifically as it relates to choosing paint colors, giving input on flooring choices, ordering furniture and fixtures, and working with furniture vendors on design of a space.Whether you are coordinating a corporate gathering or designing an office space that fosters collaboration, you will be integral in creating solutions that align with our brand and client's needs.

*This is a part-time, 20 hours per week, 5 days a week position and hours may vary depending on event and trip needs.

*Aspects of this role can be performed remotely within our Upper Valley VT/ NH area, with the ability to travel as needed.

The ideal candidate should demonstrate a combination of creativity, flexibility, and strong organizational skills, along with the ability to work under pressure. A high school diploma or equivalent and three years of customer service experience are required. The Experience and Design Facilitator must possess a valid driver's license and be willing to travel and be away from home for several days at a time.

Strong customer service skills, exceptional organizational abilities, and proven creativity are essential. The candidate should thrive in a fast-paced and ever-changing work environment and possess the ability to multi-task. Proficiency in computer applications, including Confluence, Jira, Microsoft Word, Excel, Publisher, and PowerPoint, is necessary. All Mascoma Bank employees must maintain confidentiality and privacy.

The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves.

Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request a reasonable accommodation, please contact careers@mascomabank.com.

As a Certified B Corporation, our vision is to be force for positive change for our customers, communities, and employees. We offer on- the -job training, contemporary benefits, and opportunities for growth and development.

Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V