Clinical Supervisor - Gastroenterology

Description

Management/Leadership
Req #: 28871

The Clerical Supervisor at our GI office helps to oversee the daily operations of a dynamic office environment, ensuring everything runs smoothly and efficiently. With a team of dedicated staff, the supervisor fosters a collaborative and supportive atmosphere where experience, expertise and a positive attitude are highly valued. The job involves delegating tasks, managing schedules, developing workflows and troubleshooting any issues that arise, all while maintaining an approachable atmosphere. As a leader, the supervisor assists with onboarding employees and helps to cultivates a positive culture where everyone feels motivated and appreciated. The ideal candidate would have superuser experience in EPIC, Right Fax, and working with referrals. Our GI team likes to work collaboratively making even the busiest days enjoyable as we work to make our communities the healthiest in America.

Summary:

Under the direction of the Practice Manager, the Clerical Practice Supervisor provides oversight and direction to the day-to-day operations of the practice ensuring that patient care services are provided in a professional and efficient fashion. This position is responsible for supervising both clinical and administrative staff, and coordinating the daily operations to ensure a smooth workflow and optimum productivity while maintaining patient, staff and physician satisfaction. The supervisor maintains a full understanding of the operations, trains new staff and provides back-up to the administrative staff as necessary.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Associate's Degree in a health related field is preferred.
2. License/Certifications: N/A
3. Experience: Three to five years of experience in outpatient or hospital setting with at least two years of direct supervision experience preferred, and understanding of office practice workflow and operations.
4. Knowledge of medical terminology, strong computer skills and excellent oral and written communication skills required.
5. Requires strong analytical and problem solving skills.

If you have questions about this role, please contact Samantha M. Gonzales at samantha.gonzales@mainehealth.org