Collections Specialist

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, South Dakota, Sioux Falls
Mar 29, 2025
Job Title: Collections Specialist Responsibilities * Investigate, document, and resolve compliance issues by interpreting and applying company agreements. * Examine detailed financial data to evaluate account status and determine appropriate actions. * Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts. * Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions. * Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations. * Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies. * Facilitate secure payment methods, such as wire transfers, certified funds, and credit card transactions. * Maintain thorough and accurate records of merchant communications and associated documentation. * Digitally organize and manage internal and external files related to merchant accounts. Essential Skills * At least one year of collections experience. * Demonstrated expertise in collections within the commercial lending sector. * Proven ability to negotiate effectively and utilize skip-tracing techniques. * Professional and composed phone demeanor with a talent for remaining calm and diplomatic in high-pressure situations. * Exceptional written and verbal communication skills. * Proficient in Microsoft Word, Excel, and standard office equipment. * Meticulous attention to detail, ensuring efficient error identification and resolution. Why Work Here? Enjoy a competitive rate with NO CAP monthly incentives. Work in a smaller, family-oriented company that values employee engagement and offers a casual work environment. Benefit from health insurance, a matching 401K plan, and the flexibility to manage personal appointments. Our company culture emphasizes 'work hard, play hard,' with regular weekly meetings, individual touchpoints, and monthly potlucks. We are committed to our values and ensure that each team member is supported and accountable. Work Environment The schedule is Monday - Friday from 8:00 am to 5:00 pm. The work environment is collaborative and supportive, with a focus on individual attention and team engagement. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sioux Falls,SD. Application Deadline This position is anticipated to close on Apr 11, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.