Director, Human Resources Business Partner (HRBP), Global Marketing

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

Region/Location: Miami, FL

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Why Join Us?

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:

We have an exciting opportunity on our Human Resources team as a Director, Human Resources Business Partner (HRBP), Global Marketing. The Director, HRBP, is responsible for overseeing HR management and operations within an assigned function or region, ensuring alignment with organizational and global policies and procedures. This role is essential for maintaining a healthy and productive work environment while supporting the organization in achieving its strategic objectives. The Director HR Business Partner may also manage a team of HR and/or administrative professionals.

As the Director, HRBP, one will play a pivotal role in shaping the strategic direction of our organization. The responsibilities will include:

Strategic Leadership: Develop and implement HR strategies that align with overall business objectives. Anticipate future HR needs and proactively address them to support the company's growth and success.

Financial Acumen: Exhibit strong financial skills to manage the HR budget effectively. Analyze and interpret financial data to make informed decisions that optimize HR investments and contribute to the company's financial health.

Business Relations: Build and maintain strong relationships with key stakeholders across the organization. Collaborate with senior leadership, department heads, and employees to drive HR initiatives that support business goals.

HR Expertise: Utilize your deep knowledge of HR best practices, employment law, and industry trends to ensure compliance and promote a positive work environment. Oversee talent acquisition, employee development, performance management, and employee relations.

Goal Orientation: Set clear, measurable goals for the HR function for this business unit and track progress towards achieving them. Focus on continuous improvement and a results-driven approach to help the organization achieve its strategic objectives.

This role is responsible for aligning business objectives with employees and management within designated regional and business units. It serves as a consultant, advisor, and subject matter expert to the Headquarters (HQ) Human Resources and Management Team on HR-related issues. The successful Director, HRBP, acts as an employee champion and change agent, ensuring a positive employee experience. They are accountable for all HR matters in their area of responsibility, assessing and anticipating HR-related needs in each functional area or regional office. By proactively communicating needs with the HQ HR department and regional management, the Director, HRBP, develops integrated solutions. The position forms partnerships across the HR function to deliver value-added services to management and employees, reflecting the organization's business objectives and fostering a thriving, enjoyable work environment. This role includes functional or regional HR responsibilities across various regions and countries and works closely with the corporate Human Resources Center of Excellence at Franchise World Headquarters.

Regional/Functional Area: Global Marketing

If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.

Responsibilities include but are not limited to:

• Management: Responsible for leading timely HR initiatives and collaborating with functional and regional managers, as well as the HQ HR and HR COE Team, to ensure a professional HR operation with streamlined processes across regional offices throughout the employment lifecycle. Serve as the primary facilitator in each office for implementing HQ HR programs across all HR functional areas. Recommend employee policies and procedures to HQ HR that align with local standards and company policies. Provide HR guidance to HQ HR management when appropriate. Analyze trends and metrics from current offices in collaboration with the HQ HR group to plan, implement, and evaluate policies, programs, benefits, practices, and HR technical development. May manage a staff of HR professionals and/or Business administrators.
• Engagement & Employee Experience: Oversee the employee climate, enhance the overall employee experience, and drive engagement. Develop and lead initiatives focused on retention, engagement, and recognition. Collaborate with HQ HR, staff, and leadership to rebrand and develop action plans for HR. Monitor, collect data, and report on the organization's pulse to anticipate needs and identify challenges. Foster a work environment that encourages fresh ideas and a fun employee experience. Identify and execute HR initiatives that support the organization's culture, operational, and growth goals. Proactively collaborate with business leaders and employees to create an energizing experience and a positive work environment, as evidenced by engagement survey goals.
• Talent Acquisition: Lead all aspects of the recruitment process, from sourcing to onboarding, with a focus on Organization for Growth priorities. Collaborate with the HQ HR team on both replacement and new position requisitions, acting as the main facilitator between HQ and regional offices to fill approved positions. Responsibilities include overseeing job postings, initial CV screenings, coordinating multiple rounds of candidate interviews with HQ and regional management, working with HQ HR to approve and present offers to candidates, tracking open and filled positions, and successfully coordinating onboarding and offboarding programs. Collaborate with Talent Acquisition and business leaders to meet the time-to-fill targets for open positions.
• Talent Management: Develop and drive the strategy for Talent Management, focusing on areas such as workforce planning, organizational design, performance management, onboarding, succession planning, critical skills gap analysis, compensation, training, and performance support.
• Employee Relations: Manage and resolve complex employee relations issues through effective, thorough, and objective investigations. Maintain in-depth knowledge of legal requirements related to daily employee management, reducing legal risks and ensuring regulatory compliance. Counsel and educate managers and employees. Collaborate with legal counsel on relevant issues as needed. Partner with the HQ HR Team as required. Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Ensure the implementation of specific action plans for diversity, inclusion, benefits, and goals.
• Additional duties may include, and not be limited to, deliver training as required and develop local team building & events.

Qualifications (some examples listed below):

• Bachelors degree required in Business, Organizational Behavior, Human Resources, General Studies or another related field. Masters degree in Human Resources Management or MBA preferred.
• 8+ years progressive HR experience within a Multi-National Company environment, including working knowledge of multiple human resource disciplines such as recruitment, employee (and union) relations, compensation practices, organizational diagnosis, performance management, and respective employment laws of region. Previous HR Senior Manager, Senior HR Generalist, Business Partner experience, preferred.
• 3-5 years supervisory experience preferred.
• Self-Starter - Demonstrated strategic thinking and leadership skills.
• Track record of driving strong business results.
• Excellent written and oral communication and presentation skills required. Communicates at all levels in organization.
• Strong technical and analytical attitude, hands on experience in utilizing HRIS systems (Ceridian) and proficiency in MS Office
• Enjoys working in a fast-paced environment.
• Serve as an approachable, highly trusted coach and advisor to employee and managers on all HR related topics.
• Fluency in English language required. Spanish, preferred.
• Ability and willingness to travel within the region and U.S. as required (10% - 25%).

What do we Offer?

• Insurance Plans (Medical/Life)
• Pension/401K/RSP (country specific)
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Volunteering time
• And Many More.....

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V

• Miami, FL, USA