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Director of Catering and Convention Services

Omni Hotels & Resorts
United States, California, Carlsbad
2100 Costa Del Mar Road (Show on map)
Mar 29, 2025

Director of Catering and Convention Services
Job Locations

US-CA-Carlsbad


Requisition ID
2025-121169

# of Openings
1

Category (Portal Searching)
Sales



Overview

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.



Job Description

Oversee the Catering/Convention Services Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.



Responsibilities

    Responsible for planning, evaluating, organizing, and directing the activities of the Senior Convention Services Manger, Convention Services Manager, Convention Services Coordinator, Catering Managers and Catering Assistant.
  • Reviews BEO's, oversees Distro process, ensures correct paperwork is being sent/communicated clearly to the operation
  • Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for personnel in the department.
  • Participates in the final interview process and is responsible for hiring all departmental personnel.
  • Establishes and maintains rapport with outside purveyors, who provide services for the Hotel and its guests through the Catering & Convention Services Department.
  • Establishes and maintains efficient office procedures to facilitate the smooth operation of the department.
  • Ensure catering and banquet sales meet budgeted levels.
  • Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Division.
  • Accurately forecasts banquet and catering revenues and covers as well as AV revenue on a daily/weekly/monthly and annual basis.
  • Prepare performance benchmarks for Catering & CS Managers on monthly/quarterly basis.


Qualifications

  • 3-5 years of Hotel Sales/Catering experience required
  • College degree preferred.
  • Knowledge of the operations of the hotel industry.
  • Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshot when needed.
  • Must have proven selling, negotiating and presentation skills.
  • Highly developed customer service skills with strong attention to detail.
  • Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
  • The ability to delegate, effectively train and coach.
  • Must be able to work a flexible schedule including night, weekends and holidays.

Pay Range: $140,000-$150,000

The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email

to applicationassistance@omnihotels.com

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